“Building the Future of Business, Together” was the theme of this year’s Acumatica Summit in Las Vegas last week. The event was Acumatica’s largest Summit ever, with over 3,500 attendees and 90-plus breakout sessions. CEO John Case and Acumatica executives discussed Acumatica’s strategy for 2025, how its cloud-based ERP platform helps small and medium businesses […]
Category: Artifical Intelligence and Machine Learning
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The Results Are In: SMB Group’s 2024 Technology Buying Journey Survey
SMB Group has just released its latest survey, the 2024 SMB Technology Buying Journey, offering fresh insights into how small and medium businesses (SMBs) approach technology purchasing. Sponsored by Dell Technologies and SAS, this comprehensive 57-question survey captures responses from 738 technology decision-makers across U.S. SMBs, revealing how they think about, evaluate, and purchase technology […]
Top 4 Small Business Technology Trends in 2024
Whether you’re a fast-growing start-up or a medium enterprise ready to IPO, technology represents a major opportunity for small business owners to close the gap with large corporations. As old tools become obsolete and new tools crowd the marketplace, identifying the right tech solution can be the difference between a successful expansion and a failed […]
Spotlight: Zoho’s Collaborative Work Management Solutions Directions
At the Zoholics 2024 customer conference held in June, SMB Group sat down with Zoho execs to learn more about news and directions unveiled at the event. Announcements included updates and new products across its CRM and collaboration solutions, enhancements to its security stack, and new developer tools and services. In this video, Aarthi Elizabeth, […]
Spotlight: How Zoho Intends to Transform CRM
SMB Group got to chat with key Zoho execs about news and directions in several areas at their Zoholics 2024 customer conference held in June. Zoho unveiled updates and news across its CRM and collaboration solutions, enhancements to its security stack, and new tools and services for developers. In this video, I talk with Prashanth […]
Inside Zoho’s Zoholics 2024 Event: Key Takeaways and Insights
Zoho held its Zoholics 2024 customer conference last week in beautiful downtown Austin TX. In typical Zoho style, the vendor offered customers, analysts, and press a stellar experience in style and substance, with informative presentations, 1-1 meetings, and plenty of time to socialize. Zoho used its Backstage events solution to bring remote attendees in to […]
The Pillars of Trust for AI in HR Applications: Data, Algorithms, and Expertise
Technology has revolutionized how we handle everything from payroll to performance reviews in the world of human resources (HR). Now, artificial intelligence (AI) and generative AI are taking center stage, reshaping the development of HR and HR compliance solutions, and even how HR professionals view their roles. AI and generative AI capabilities are being woven […]
Zoom Perspectives Analyst Event: Zoom Workplace and an AI-First Future
The Zoom Perspectives Analyst Conference was held in NYC this year, much to my delight (as someone who is a bit tired of traveling to the West Coast!). As usual, the company showcased its Zoom Events solution to run a great hybrid event. Analyst attendees, presenters, and Zoom staff joined and interacted from both the […]
Why Keeping Humans in the Loop is Key for AI in HR
Artificial intelligence (AI) is poised to reshape how companies manage all facets of their businesses. This transformative potential of AI extends across various operations, helping companies to streamline and automate processes, and improve decision-making. But excitement about AI—particularly generative AI—varies depending on who in the organization you talk to. According to SMB Group’s Impact of […]
Top Takeaways from Workday’s 2024 Innovation Summit
Workday’s annual Innovation Summit promises to provide IT industry analysts with insights into the vendor’s achievements, current initiatives, and future directions. This year’s Summit, held again at one of my favorite spots—Cavallo Point in Sausalito—lived up to its billing. During a day and a half of sessions, Workday executives discussed why and how Workday is […]