Category: Social And Collaboration
SMB Business and Technology Challenges and Priorities for 2023: New eBook from SMB Group
2023 Top 10 SMB Technology Trends from SMB Group
How New Zoho Desk Capabilities Help SMBs Address Customer Service Priorities
GoTo: The Significance of LogMeIn’s Rebranding and New, Streamlined Offerings
–-by Kelly Teal, SMB Group Contributing Analyst, and Laurie McCabe, SMB Group Co-founder & Partner February, longtime software-as-a-service provider LogMeIn made two key moves. First, the company ditched its 20-year-old LogMeIn moniker in favor of its new, “GoTo” brand. But the announcement goes beyond rebranding. It has streamlined its product portfolio into two main offeri...
Zoho One: Doubling Down on Integration and Innovation
Over the last two decades, the cloud has made it much easier for SMBs to access and use new applications. However, integrating these solutions can be a lot harder: SMBs cite “integration difficulties” as one of the top three obstacles they face in implementing new solutions.
What is Unified Communication, and Why It’s So Important in 2021
As the pace of technology innovation accelerates, the number of communication tools available to us is increasing. E...
COVID-19 Spurs Adoption of Cloud Video/Web Conferencing Solutions
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Revv: There’s a New Small Business Collaboration Kid on the Block
I was recently introduced to Revv, a new no-code document-centric platform designed for entrepreneurs and business owners, by my friend and Freshworks’ Director of Analyst Relations, Alan Berkson. Revv’s all-in-one platform provides vetted document templates, workflow, recipient activity tracker, and bank-grade eSignature to help its users manage their bus...