Category: Social And Collaboration

Navigating the Future: SMB Workforce and Workplace Trends for 2024

Navigating the Future: SMB Workforce and Workplace Trends for 2024

Small and medium-sized businesses (SMBs) are continually adapting to rapid changes in the workforce and workplace, and staying ahead of the curve is more crucial than ever. The latest eBook from SMB Group, SMB Workforce and Workplace Trends for 2024, sponsored by Dell Technologies and Zoho, examines SMB workforce, workplace, and collaboration plans and trends. […]

2024 Top 10 SMB Technology Trends From SMB Group

Happy New Year! We hope you enjoyed the holidays, and wish you a happy and healthy 2024. Here at SMB Group, we are ringing in the new year by sharing our annual SMB Group Top 10 SMB Technology Trends, required reading for SMBs (small and medium businesses), and for the vendors that serve them. Our Top […]

5 Ways Small Businesses Can Achieve Greater Impact With Limited Resources

—By Guest Contributor Ben Richardson, Director, Acuity Training Small businesses are the backbone of the global economy and play a crucial role in creating jobs and driving growth. However, given their limited resources, small enterprises frequently encounter substantial obstacles in attaining their objectives. However, there are several steps SMBs can take to ensure that their businesses […]
SMB Business and Technology Challenges and Priorities for 2023: New eBook from SMB Group

SMB Business and Technology Challenges and Priorities for 2023: New eBook from SMB Group

2022 was a turbulent year for SMBs—and this turbulence is continuing into 2023. Even as many challenges resulting from the COVID-19 pandemic recede, others, including inflation and recession, have become top SMB concerns. Amidst this ongoing uncertainty, SMB Group examines U.S. SMBs’ challenges and priorities for 2023 in our SMB Business and Technology Priorities for […]

2023 Top 10 SMB Technology Trends from SMB Group

Happy New Year! We hope you enjoyed the holidays, and are looking forward to a happy and healthy 2023. Here at SMB Group, we are ringing in the new year by sharing our annual SMB Group Top 10 SMB Technology Trends, required reading both for SMBs (small and medium businesses), and for the vendors that serve […]
How New Zoho Desk Capabilities Help SMBs Address Customer Service Priorities

How New Zoho Desk Capabilities Help SMBs Address Customer Service Priorities

Small and medium businesses (SMBs) and mid-market businesses are always cost-conscious. So, it’s not surprising that in uncertain economic conditions, they rank controlling and reducing costs as their top business concern for 2023. However, while they need to rein in costs, SMBs must also invest in growth. Customer-related challenges—attracting new business, improving satisfaction and retention, […]

GoTo: The Significance of LogMeIn’s Rebranding and New, Streamlined Offerings

–-by Kelly Teal, SMB Group Contributing Analyst, and Laurie McCabe, SMB Group Co-founder & Partner February, longtime software-as-a-service provider LogMeIn made two key moves. First, the company ditched its 20-year-old LogMeIn moniker in favor of its new, “GoTo” brand. But the announcement goes beyond rebranding. It has streamlined its product portfolio into two main offeri...

Zoho One: Doubling Down on Integration and Innovation

Over the last two decades, the cloud has made it much easier for SMBs to access and use new applications. However, integrating these solutions can be a lot harder: SMBs cite “integration difficulties” as one of the top three obstacles they face in implementing new solutions.