Artificial intelligence (AI) and machine learning (ML) are changing the world. These technologies make computer programs “smart” by helping them to: Learn, predict patterns and spot anomalies Recommend and implement new processes and activities Converse with users to answer … Continue reading
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I was recently interviewed by GroupTexting about what small businesses need to keep in mind when planning a mobile strategy. A worthwhile topic, considering that SMB Group’s 2015 SMB Routes to Market Study reveals that almost half of SMBs agree that “mobile … Continue reading
I recently spoke to GetApp to learn more about their new study that compares and ranks CRM solutions. Continue reading
Salesforce hosted its second annual Analyst Summit last week. This year’s format was much more engaging and interactive format than last year, sparking lots of interesting questions and discussions among analysts and the Salesforce team. At a high level, Salesforce’s … Continue reading
Trying to manage a growing business with a jumble of different solutions, spreadsheets and pencil and paper creates a drag on the business. Continue reading
“We focus on helping small businesses improve how they manage everything–customers, orders, vendors, inventory, logistics of the supply chain–and give them the tools that they need to succeed this very intense omni-channel market.” Continue reading
“A lot of what we are solving for is multi-system chaos. A lot of small businesses start using many, many tools to try to solve a problem. The may say, let me try this tool or let me try that tool, before really slowing down and starting to think about, what am I trying to accomplish in my business? So a big opportunity for us is to translate the years and years of expertise that InfusionSoft has to what we call the small business success method or life cycle marketing.” Continue reading
HubSpot continues to do a stellar job in leading the inbound movement, and developing some of the most innovative solutions in this area. Ironically, however, as it grows its portfolio, HubSpot itself now faces some new inbound marketing challenges of its own. Continue reading
Technology vendors are increasingly targeting very small businesses (VSBs, with 1 to 19 employees) with their solutions, lured by the sheer size of the market and the relatively low penetration of many technology solutions in this sector.
Take the quiz and find out if you know the basics about what makes the 99% tick! Continue reading
