© SMB Group, Inc.

© SMB Group, Inc.

© SMB Group, Inc.

  Artificial intelligence (AI) and machine learning (ML) are changing the world. These technologies make computer programs “smart” by helping them to: Learn, predict patterns and spot anomalies Recommend and implement new processes and activities Converse with users to answer … Continue reading →

© SMB Group, Inc.

I was recently interviewed by GroupTexting about what small businesses need to keep in mind when planning a mobile strategy. A worthwhile topic, considering that SMB Group’s 2015 SMB Routes to Market Study reveals that almost half of SMBs agree that “mobile … Continue reading →

I recently spoke to GetApp to learn more about their new study that compares and ranks CRM solutions. Continue reading →

Salesforce hosted its second annual Analyst Summit last week. This year’s format was much more engaging and interactive format than last year, sparking lots of interesting questions and discussions among analysts and the Salesforce team. At a high level, Salesforce’s … Continue reading →

Trying to manage a growing business with a jumble of different solutions, spreadsheets and pencil and paper creates a drag on the business. Continue reading →

“We focus on helping small businesses improve how they manage everything–customers, orders, vendors, inventory, logistics of the supply chain–and give them the tools that they need to succeed this very intense omni-channel market.” Continue reading →