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Laurie McCabe shares advice about how to use customer service as a new form
of marketing with GetApp as part of their #RebuildYourSmallBusiness series here:

Why Customer Service is the New Marketing

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Services

Research

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Opinions are great, but perspectives backed up with data are better. With 10 years of syndicated and custom SMB research studies under our belts, we are well-equipped to assess trends and provide actionable guidance.

Consulting

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Our exclusive focus on SMB and midmarket gives us the ability to provide you with guidance focused on finely-tuned, segment-specific attitudes, behaviors, preferences, and trends.

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SMB Group can lend proven subject matter expertise, valuable content and a strong SMB following to your marketing, demand generation and thought leadership initiatives with a full range of custom content.

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