Overcoming Business Challenges with Microsoft Dynamics

July 14th, 2020

I recently contributed to Nigel Frank’s new white paper, Overcoming Business Continuity Challenges with Microsoft Dynamics, which has over 65 pages of advice and best practices from Microsoft Dynamics experts and MVPs.  Nobody could have predicted how the world would … Continue reading

How is Your Business Navigating to the Next Normal? Take this New SMB Group Survey

June 18th, 2020

In the past three months, COVID-19 has disrupted any notion of business as usual. SMB Group felt that it was critical to provide immediate data to understand its impact on small and medium businesses (SMBs), and the steps they took … Continue reading

Building a Collaboration Strategy for The Evolving Workplace

June 17th, 2020

There’s no question that COVID-19 has forever changed the way small and medium businesses (SMBs) think about the “workplace”, shifting the concept from the physical world to a virtual one. Recently, Mona Abou-Sayed, Mitel’s VP of Collaboration and Applications, and … Continue reading

What We Know: Preparing for the Next Normal

June 1st, 2020

The adage that “the only constant is change” has never seemed more relevant than today. In the past three months, COVID-19 has disrupted any notion of “business as usual.” However, we were already in the midst of another, very transformative … Continue reading

Dell Technologies Rolls Out Financial Assistance for Partners and Customers

April 28th, 2020

Adequate cash flow is always crucial to business sustainability—and even more important in the face of COVID-19 and the havoc it is wreaking on businesses and individuals. Dell Technologies recently announced $9 billion in special financing to help its partners … Continue reading

Measuring the Impact of Covid-19 on SMBs: Preliminary SMB Group Survey Results

April 1st, 2020

We all know from personal experience and the news that Covid-19, also known as coronavirus, is having a devastating effect on small and medium businesses (SMBs)—the engine of the U.S. economy and those around the world. But how deep and … Continue reading

What is Digital Transformation—and Why is it Important for Your Business?

April 1st, 2020

As technology innovation accelerates, it can be difficult to keep up with new jargon—let alone figure out whether the latest bright and shiny buzzwords are relevant for your business. A quick Google search will identify “digital transformation” as one top … Continue reading

How Xero is Adjusting Customer Experience in a World That’s Gone Sideways

March 25th, 2020

We are all reeling from the impact of the coronavirus. The new normal isn’t what anyone wants—or probably could have even envisioned. What worked a few weeks ago—in our personal lives and our businesses—likely won’t work now. As I discussed … Continue reading

Impact of Covid-19 on SMBs Survey

March 23rd, 2020

Today, we are all facing one of the biggest personal and business challenges of our lifetimes. As the Covid-19 (novel coronavirus) epidemic spreads, we are concerned about how this is affecting small and medium businesses (SMBs), non-profits and their employees. … Continue reading

Eight Tips to Adjust to Working from Home

March 13th, 2020

With coronavirus dominating the news and now our lives, many people are finding themselves now working from home for the first time. Whether you see this as a blessing or a curse, telecommuting is the new reality for many. I’ve … Continue reading