Salesforce Customer 360: A New Spin on An Elusive Target

June 20th, 2019

This week, I attended Salesforce’s annual Connections event in Chicago. The central theme of the conference focused on Salesforce’s announcement of its Customer Data Platform (CDP) with its next generation of Customer 360 (C360) service. Slated for pilot this fall, … Continue reading

Is Your Business Ready for the New Workforce?

June 13th, 2019

Attracting, retaining and engaging employees have always been fundamental to business success. According to Gallup, businesses in the top quartile of employee engagement achieve 21% greater profitability than those in the bottom quartile. But sweeping demographic, technological and cultural shifts … Continue reading

Is Sage’s Cloud Strategy Finally Taking Shape? Takeaways from Sage Summit

May 21st, 2019

Last week, I attended Sage Summit 2019 in Atlanta—my first since 2016. Prior to the event, I was thinking about the challenges that Sage has faced in the cloud era. While many of its rivals jumped on the cloud bandwagon … Continue reading

Dell Technologies World 2019: Spotlight on Using Technology for Good

May 13th, 2019

Dell Technologies World 2019 unleashed a fire hose of new technology solutions that underscore the company’s successful transition from hardware vendor to an end-to-end technology solutions provider—from edge to core to cloud. While Dell Technologies’ metamorphosis was evident in many … Continue reading

Success is Suite—and Other Top Takeaways from SuiteWorld 2019

April 15th, 2019

SuiteWorld 2019, which wrapped up last week, provided 7,500 attendees with an update on NetSuite’s progress and a glimpse into its plans for the future. Founded in 1998 as NetLedger, NetSuite has been a pioneer in the cloud applications—aka software-as-a-service—market … Continue reading

Cash Flow: What You Need to Know!

April 9th, 2019

It’s exciting to start your own business, but it’s also tough to ramp up a new venture—and turning it into a successful, sustainable enterprise can be even more challenging. SMB Group research shows that small business owners and decision makers … Continue reading

What SMB Buyers Want from the Business Solutions Purchasing Process

March 27th, 2019

Are you hitting the mark—or missing it—when it comes to providing small and medium business (SMB) buyers with what they want in the tech buying process? Our SMB 360: Connecting the Dots Between Business and Technology Study reveals how vendors … Continue reading

Energy Efficiency Expert CLEAResult Increases Productivity and Visibility with Workday

March 19th, 2019

Efficiency is the name of the game for CLEAResult, which provides design, consulting and other services to utilities and enterprises seeking to reduce and better manage their energy consumption. CLEAResult’s ability to meet the diverse needs of its customers has … Continue reading

6 Workplace Technology Trends that SMBs Should Consider in 2019

January 23rd, 2019

Are you drowning under an ocean of emails? Maybe your remote team finds it impossible to stay in sync? Do you feel like you’re herding cats and doing everything yourself? The reality for most SMBs – especially those on the … Continue reading

Taking the Guesswork Out of IoT: Dell Technologies IoT Connected Bundles

January 15th, 2019

The internet has spawned yet another game changer: the Internet of Things, or IoT. IoT connects objects, people and animals to the internet with sensors that enable them to send and receive data. Using IoT, people can monitor, measure, access … Continue reading