In the two years since the COVID-19 pandemic began, small and medium businesses (SMBs) have been faced with change, challenges, and opportunities. These shifts have dramatically impacted the SMB workplace and workforce, where the power dynamic has tipped from employers to employees. SMB Group’s
Tag: “it channel”
Top Ten 2022 SMB Technology Trends From SMB Group
Happy New Year! We hope you enjoyed the holidays, and are looking forward to a happy and healthy 2022. Here at SMB Group, we are ringing in the new year by sharing our annual SMB Group Top 10 SMB Technology Trends–required reading both for SMBs (small and medium busi...
What is Software as a Service (SaaS)? SelectHub’s Ultimate Guide to Streamline Your Business
SMB Group research shows that the majority of SMBs are already embracing a cloud-first strategy when it comes to business solutions. One of the best things about SaaS is that all employees need to use SaaS solutions are a device and an Internet connection. SaaS solutions helped many SMBs to keep operations going during lockdowns, enabling employees to get their work done from anywhere—whethe...
Just in Time for the Holidays: How to Boost Conversion on Your eCommerce Site
Holiday shopping has begun–but it’s not too late to improve your customers’ shopping experience on your eCommerce site. Improving your customers’ journey from arrival to check-out and beyond. I recently collaborated with John “@ColderICE” Lawson, Ivana “
Eight Ways to Attract, and Keep, the New Live-to-Work Employee
The Great Resignation continues. Stats from the U.S. Bureau of Labor Statistics show that, in August, 4.3 million people quit their jobs. In July, the number totaled 4 million; in June, 3.9 million. These...
The Keap Comeback: My interview with CEO Clate Mask
It was great to speak with Keap CEO Clate Mask to...
Never Let a Good Crisis Go to Waste: Leading the Way into the Next Work Normal
If there’s a silver lining to COVID-19, it’s that many people have taken advantage of this time to pause and reflect on their lives, and ask, “What’s working and what’s not?” As a result, some have decided to change different aspects of their lives—from careers to living locations, and from lifestyles to spouses. The shift has been seismic in the employment market—and is giving...
Navigating the Great Resignation: Advice for SMBs
Last week, I had the pleasure of joining Matt Crawford, director of Product Marketing at Citrix, and Anita Campbell, Small Business Trends Founder and CEO, to discuss the challenges, as well as opportunities that small and medium businesses (SMBs) face during the current “Great Resignation” on a Linke...
Zoho One: Doubling Down on Integration and Innovation
Over the last two decades, the cloud has made it much easier for SMBs to access and use new applications. However, integrating these solutions can be a lot harder: SMBs cite “integration difficulties” as one of the top three obstacles they face in implementing new solutions.