Tag: SMB strategy

How do Salesforce Foundations, Agentforce and Data Cloud work together to Help Businesses Grow and Drive More Revenue

How do Salesforce Foundations, Agentforce and Data Cloud work together to Help Businesses Grow and Drive More Revenue

At Dreamforce 24, Salesforce announced Foundations, a free upgrade for customers using Sales or  Service Cloud Enterprise Edition or higher, that brings key cross-department features at no additional cost. Foundations includes Sales, Service, Marketing, Commerce, and Data Cloud features with an enhanced user interfa...

How is Your Business Navigating to the Next Normal? Take this New SMB Group Survey

How is Your Business Navigating to the Next Normal? Take this New SMB Group Survey

In the past three months, COVID-19 has disrupted any notion of business as usual. SMB Group felt that it was critical to provide immediate data to understand its impact on small and medium businesses (SMBs), and the steps they took at the outset to weather the storm.

What We Know: Preparing for the Next Normal

What We Know: Preparing for the Next Normal

The adage that “the only constant is change” has never seemed more relevant than today. In the past three months, COVID-19 has disrupted any notion of “business as usual.” However, we were already in the midst of another, very transformative change before COVID-19. Whether you call it a digital revolution, digital transformation, the information era, or something else, its become obvious tha...