Workday’s annual Innovation Summit promises to provide IT industry analysts with insights into the vendor’s achievements, current initiatives, and future directions. This year’s Summit, held again at one of my favorite spots—Cavallo Point in Sausalito—lived up to its billing. During a day and a half of sessions, Workday executives discussed why and how Workday is […]
Category: Cloud Computing
Salesforce Expands Starter CRM Horizons
In August 2023, Salesforce launched Salesforce Starter, a new CRM solution tailored for businesses lacking CRM expertise. This platform simplifies the process of trying, buying, and deriving value from Salesforce’s CRM solutions. As discussed in this post, Salesforce Starter is designed for small and medium businesses (SMBs) with limited CRM experience. Since its launch, Starter […]
Elevating Small Business Success: The Power of Automated, Personalized Invoicing and Payments
In today’s digital era, customers increasingly expect small businesses to provide the same level of service and convenience as large companies. Small businesses must project a polished, professional image across the buying journey to compete effectively. Mastering the art of providing great sales, marketing, and service is essential to delivering a great customer experience. But […]
Top Takeaways: Acumatica Summit 2024
Acumatica Summit 2024, held in Las Vegas at the end of January, focused on Acumatica’s growth in technology, community, and strategy. CEO John Case opened the event, emphasizing the company’s commitment to small and medium-sized businesses (SMBs). The Summit covered topics including customer expansion and community, partnerships, and introduced a Professional Services Edition, offering insights […]
New eBook from SMB Group: 2024 SMB Priorities: Aligning Technology Investments to Business Requirements
In a world where small and medium-sized businesses (SMBs) navigate an ever-evolving landscape, understanding the intersection of technology investments and business requirements has never been more critical. In our new, free eBook, 2024 SMB Priorities: Aligning Technology Investments to Business Requirements, sponsored by Dell Technologies and Zoho, we share important trends about SMB business and technology […]
2024 Top 10 SMB Technology Trends From SMB Group
Happy New Year! We hope you enjoyed the holidays, and wish you a happy and healthy 2024. Here at SMB Group, we are ringing in the new year by sharing our annual SMB Group Top 10 SMB Technology Trends, required reading for SMBs (small and medium businesses), and for the vendors that serve them. Our Top […]
Salesforce Starter: Simplifying the Path to CRM
Salesforce Starter is Salesforce’s new solution designed to help businesses more easily try, buy, and get value from Salesforce’s CRM solutions. While the first iteration of Salesforce Starter has been available since August 2022, the Summer release, announced on August 2, adds new marketing capabilities to the solution—and makes Starter a much more formidable contender […]
Top Takeaways from Dell Technologies World 2023
Resiliency is an essential quality in the ever-changing technology industry. Since its inception in 1984, Dell has proved its resiliency many times, reshaping its strategy and offerings to stay ahead of the technology curve. Last month, I had the opportunity to attend Dell Technologies World in Las Vegas. This year’s event coincided with the latest […]
From Skateboards to Farm Equipment: How Shark Wheel Is Reinventing the Wheel and Its Financial Processes
By SMB Group’s Kelly Teal, Contributing Analyst, and Laurie McCabe, Co-founder It’s not every day that someone quite literally reinvents the wheel. But that’s just what David Patrick and Zack Fleishman did about 10 years ago. Now, after a decade of prototyping, testing, and strategizing, their efforts are paying off. Their company, Shark Wheel, has […]
New Report Reveals How Key Trends and Challenges are Impacting Financial Management
What are the key trends and challenges that SMB financial professionals are facing, and how are they impacting business and financial management practices? These are the questions we explore in this new report, 2023 State of Finance Automation: SMB Financial Management Insights & Trends. The insights in the report are based on BILL’s State of […]