2022 was a turbulent year for SMBs—and this turbulence is continuing into 2023. Even as many challenges resulting from the COVID-19 pandemic recede, others, including inflation and recession, have become top SMB concerns. Amidst this ongoing uncertainty, SMB Group examines U.S. SMBs’ challenges and priorities for 2023 in our SMB Business and Technology Priorities for […]
Category: Business Solutions
A Majority of SMBs Expect Budgets for Financial Management Software and Services Will Remain Flat
SMB survey was done July 2022 © SMB Group, Inc.
2023 Top 10 SMB Technology Trends from SMB Group
Happy New Year! We hope you enjoyed the holidays, and are looking forward to a happy and healthy 2023. Here at SMB Group, we are ringing in the new year by sharing our annual SMB Group Top 10 SMB Technology Trends, required reading both for SMBs (small and medium businesses), and for the vendors that serve […]
How Bon Bon Bon Brings More Chocolate Into the World With BigCommerce
—By SMB Group’s Contributing Analyst, Kelly Teal, and Co-founder, Laurie McCabe It’s not every day that a small business starts as the result of unfortunate — yet ultimately fortuitous — circumstances. But that’s exactly what happened to Alexandra Clark, founder of Michigan’s Bon Bon Bon. Clark, a longtime chocolate lover, was leaving a chocolate convention […]
Zoho’s Finance Platform: Is it Right for Your Business?
Below is a lightly edited transcript of my November 23, 2022 video interview with Siva Iswaran, Global Head of Zoho Finance and Operations Suite. LAURIE: Today we’re going to be talking about Zoho, and specifically, its Zoho Finance Plus platform. I’m excited to have Siva Iswaran joining me today. Siva is the global head of […]
Preparing Your Business To Thrive In Uncertain Times
If we’ve learned anything over the past couple of years, its that business complacency is a dangerous thing—and that being able to respond quickly to change is vital to business prosperity. The COVID-19 pandemic changed everything in the blink of an eye—underscoring the importance of flexibility. In a world that had suddenly gone virtual, SMBs were able to use technology to shi...
SMB Optimism Varies by Size and Industry
SMB survey was done July 2022 © SMB Group, Inc.
Connecteam’s Management Solution for Deskless Workers Is Now Free for Small Businesses with 10 or Fewer Employees
We’re always hearing about solutions for office workers, aka information workers, white-collar workers, etc.—those employees with a desk, PC or laptop, email account, and the rest of the usual accoutrements of a desk job. But what about solutions for “deskless” workers—from restaurant workers to fitness instructors, and from delivery drivers to retail clerks—which are
Top Takeaways from Dreamforce 2022
After a COVID-induced hiatus, Dreamforce was back at Moscone in San Francisco last week. Salesforce brought all of the usual marketing glitz and glamour—including the national-park Trailblazer t...
SMBs Continue to Face Challenges in Managing a Combination of Remote, Hybrid and/or Onsite Employees
SMB survey was done December 2021 © SMB Group, Inc.