Laurie Today I’m talking to Neil Coleman, the chief customer officer at
Category: Business Solutions
My Top Posts from 2020–and Best Wishes for 2021
2020 has been a rocky year for many of us, and an uncertain year for all of us as we try to adapt to...
Is Your Retail Business For Change? Four Key Shopping Trends
To say this year has been different would be an understatement. From transitioning to remote work to total retail shut down, keeping businesses afloat and jobs secure has been a struggle. With the pandemic still affecting companies and customers during the holiday shopping season, many small a...
Does It Make Sense for Your Business to Invest in Technology During a Downturn?
Midmarket companies (with 500 to 2,500 employees) understand the connection between business success and technology: 78% agree that using technology effectively is key to business survival and growth. However, it can seem counterintuitive to increase spending as the pandemic and ongoing economic uncertainty continue to create headwinds for many businesses. For example, in SMB G...
The Role of Technology in SMB Recovery: New SMB Group Infographic
Most SMBs that have been able to weather the COVID-19 crisis to date have already made significant adjustments to adapt their businesses to the new normal. SMB Group’s study, SMBs: Navigating a Path Forward: How Will SMB...
Is Your SMB Equipped to Adapt, Innovate and Grow?
Does your business have the technology foundation necessary to support growth in the digital economy? If you’re like mos...
Xero Fast Forward: Time to Ditch the Old Accountant Stereotype
What image comes to mind when you think of an accountant? The old stereotype of an accountant as a bean counter in a green visor may be the first one that pops into your head. But this perception is no longer a reality. The role that accountants play is expanding. Modern accountants are business advisors, teaming up with clients to provide guidance and insights ...
Overcoming Business Challenges with Microsoft Dynamics
I recently contributed to Nigel Frank’s new white paper, Overcoming Business Continuity Challenges with Microsoft Dynamics, which has over 65 pages of advice and best practices from Microsoft Dynamics experts and MVPs. Nobody could have predicted how...
The Softer Side: 10 Tips for Selecting a Cloud Financials Solution Provider You Can Trust
Strong financial planning has always been essential for business survival and growth. Businesses need clear visibility into operating costs, revenues, and profitability to measure progress and make better decisions to succeed long-term. Innovative financial solutions make it possible for you to execute on these goals. The right solution can help your business to...
How is Your Business Navigating to the Next Normal? Take this New SMB Group Survey
In the past three months, COVID-19 has disrupted any notion of business as usual. SMB Group felt that it was critical to provide immediate data to understand its impact on small and medium businesses (SMBs), and the steps they took at the outset to weather the storm.