AI is transforming small and medium businesses (SMBs) by integrating into various functions like sales, finance, and HR. A survey of 650 SMB decision-makers shows that 53% are currently using AI, with 29% planning to adopt it soon. The report provides insights into AI’s value and its impact on workforce roles.
Category: Workforce Management
Zoom Perspectives 2025: From Conversations to Completions
Zoom’s July 2025 Perspectives event showcased its evolution from a video conferencing tool to a comprehensive productivity platform powered by AI. Focused on midmarket and vertical solutions, Zoom aims to enhance workflows and customer interactions through integrated features. Its channel overhaul and innovation strategy aim to foster partner growth and user-centric experiences.
Top Takeaways from Workday’s 2025 Analyst Innovation Summit
At its 2025 Innovation Summit, Workday celebrated its 20th anniversary and unveiled new executives while detailing its shift toward agentic AI in HCM and Financials platforms. This strategy emphasizes autonomous agents for productivity, aiming for significant ROI. Workday targets medium businesses for growth, focusing on ease of use and measurable outcomes.
The Pillars of Trust for AI in HR Applications: Data, Algorithms, and Expertise
Technology has revolutionized how we handle everything from payroll to performance reviews in the world of human resources (HR). Now, artificial intelligence (AI) and generative AI are taking center stage, reshaping the development of HR and HR compliance solutions, and even how HR professionals view their roles. AI and generative AI capabilities are being woven […]
Top Takeaways from Workday’s 2024 Innovation Summit
Workday’s annual Innovation Summit promises to provide IT industry analysts with insights into the vendor’s achievements, current initiatives, and future directions. This year’s Summit, held again at one of my favorite spots—Cavallo Point in Sausalito—lived up to its billing. During a day and a half of sessions, Workday executives discussed why and how Workday is […]
Navigating the Future: SMB Workforce and Workplace Trends for 2024
Small and medium-sized businesses (SMBs) are continually adapting to rapid changes in the workforce and workplace, and staying ahead of the curve is more crucial than ever. The latest eBook from SMB Group, SMB Workforce and Workplace Trends for 2024, sponsored by Dell Technologies and Zoho, examines SMB workforce, workplace, and collaboration plans and trends. […]
Back to the Future: Current HR Strategies to Future-proof Small Businesses
How can SMBs future-proof their HR strategy? In this Mineral webinar, I spoke with Mineral’s Kelley Butler, Marketing Manager, and Kerry Lear, JD and Senior Director of Content Services to discuss the implications of Mineral’s 2023 State of HR Report. The report, produced jointly by Mineral and SMB Group, surveyed more than 700 decision-makers at […]
SMB Business and Technology Challenges and Priorities for 2023: New eBook from SMB Group
2022 was a turbulent year for SMBs—and this turbulence is continuing into 2023. Even as many challenges resulting from the COVID-19 pandemic recede, others, including inflation and recession, have become top SMB concerns. Amidst this ongoing uncertainty, SMB Group examines U.S. SMBs’ challenges and priorities for 2023 in our SMB Business and Technology Priorities for […]
SMBs and The Future of Work: Infographics from SMB Group
Businesses have been faced with unprecedented challenges and opportunities since the COVID-19 pandemic began. These shifts have dramatically impacted the SMB workplace and workforce. SMB Group’s
SMB Directions for the Future of Work: New eBook From SMB Group
In the two years since the COVID-19 pandemic began, small and medium businesses (SMBs) have been faced with change, challenges, and opportunities. These shifts have dramatically impacted the SMB workplace and workforce, where the power dynamic has tipped from employers to employees. SMB Group’s SMB D...