2020 has been a rocky year for many of us, and an uncertain year for all of us as we try to adapt to...
Category: COVID

From Challenge to Opportunity: How SMBs Can Reshape HR for the Future
Businesses of all sizes have been confronted by daunting challenges due to the COVID-19 pandemic, b...

Is Your Retail Business For Change? Four Key Shopping Trends
To say this year has been different would be an understatement. From transitioning to remote work to total retail shut down, keeping businesses afloat and jobs secure has been a struggle. With the pandemic still affecting companies and customers during the holiday shopping season, many small a...

Does It Make Sense for Your Business to Invest in Technology During a Downturn?
Midmarket companies (with 500 to 2,500 employees) understand the connection between business success and technology: 78% agree that using technology effectively is key to business survival and growth. However, it can seem counterintuitive to increase spending as the pandemic and ongoing economic uncertainty continue to create headwinds for many businesses. For example, in SMB G...

Salesforce Launches New Fund to Support Small Businesses in San Francisco
Salesforce just reached out to let me know that they have announced a new $2M fund to support local small businesses in the City of San Francisco. This follows an earlier round of grants that Salesforce provided to small business in April.

Getting Strategic About New Ways to Work
Last week, Dropbox announced that it is retiring the 9am to 5pm workday, and replacing it with a “Virtual First” workplace strategy. On the surface, this may not seem like big news. Many companies, from Adobe to Salesforce, have announced plans to

SMB Workforce and Workplace Impact and Plans Due to COVID-19

A Fresh Look at How SMBs are Navigating a Path Forward: SMB Group’s New eBook

First Look: SMB Group’s SMBs: Navigating a Path Forward July Survey Results
COVID-19 has disrupted any notion of business as usual. To understand the immediate impact on SMBs, SMB Group fielded our first survey study on this topic in March: Impact of COVID-19 on Small and Medium Businesses. Our new, follow up survey study,

We’re All in the Video Business Now: Pro Tips That Everyone Can Use
In the age of COVID-19, video conferencing has taken off. Companies that lacked or never used the video element of web conferencing started to do so. People who used to turn their cameras off for online meetings started turning them on. Zooming became a verb as more and more people are starring in, supporting, or playing bit roles in online meetings, classes, and e...