Small and medium businesses (SMBs) and mid-market businesses are always cost-conscious. So, it’s not surprising that in uncertain economic conditions, they rank controlling and reducing costs as their top business concern for 2023. However, while they need to rein in costs, SMBs must also invest in growth. Customer-related challenges—attracting new business, improving satisfaction and retention, […]
Category: Cloud Computing
Zoho’s Finance Platform: Is it Right for Your Business?
Below is a lightly edited transcript of my November 23, 2022 video interview with Siva Iswaran, Global Head of Zoho Finance and Operations Suite. LAURIE: Today we’re going to be talking about Zoho, and specifically, its Zoho Finance Plus platform. I’m excited to have Siva Iswaran joining me today. Siva is the global head of […]
Xero: Ramping Up for Growth with New Roles and a New Division
There’s been a lot of news—and a lot of new at Xero. The company just announced that its appointing Chris O’Neill to the newly created role of Chief Growth Officer. Reporting directly to Xero CEO Steve Vamos, O’Neill is tasked with the job of setting and meeting strategic objectives for Xero’s newly-created Applications & Services division, which is part of Xero’s small business platform. ...
Cloud and Hybrid Are Becoming the Norm
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What is Software as a Service (SaaS)? SelectHub’s Ultimate Guide to Streamline Your Business
SMB Group research shows that the majority of SMBs are already embracing a cloud-first strategy when it comes to business solutions. One of the best things about SaaS is that all employees need to use SaaS solutions are a device and an Internet connection. SaaS solutions helped many SMBs to keep operations going during lockdowns, enabling employees to get their work done from anywhere—whethe...
Zoho One: Doubling Down on Integration and Innovation
Over the last two decades, the cloud has made it much easier for SMBs to access and use new applications. However, integrating these solutions can be a lot harder: SMBs cite “integration difficulties” as one of the top three obstacles they face in implementing new solutions.
My Top Posts from 2020–and Best Wishes for 2021
2020 has been a rocky year for many of us, and an uncertain year for all of us as we try to adapt to...
The Role of Technology in SMB Recovery: New SMB Group Infographic
Most SMBs that have been able to weather the COVID-19 crisis to date have already made significant adjustments to adapt their businesses to the new normal. SMB Group’s study, SMBs: Navigating a Path Forward: How Will SMB...
Is Your SMB Equipped to Adapt, Innovate and Grow?
Does your business have the technology foundation necessary to support growth in the digital economy? If you’re like mos...