Category: Digital Transformation

Zoho One: Doubling Down on Integration and Innovation

Over the last two decades, the cloud has made it much easier for SMBs to access and use new applications. However, integrating these solutions can be a lot harder: SMBs cite “integration difficulties” as one of the top three obstacles they face in implementing new solutions.  

Doing Digital Transformation Right: How CFOs Can Improve Performance and Empower People

–by SMB Group Contributing Analyst, Kelly Teal, and Laurie McCabe, SMB Group Co-founder Three-quarters of SMB (small and medium business) decision-makers understand that using digital technology effectively is key to business success in today’s digital era. The right digital solutions can help businesses address new challenges, course correct, and to better prepare for unexpected ch...

SMB Progress Along the Digital Transformation Continuum: An SMB Group Infographic

During this past year and a half in particular, it’s become abundantly clear that businesses of all shapes and sizes need to put technology solutions to work to meet the challenges of our increasingly unpredictable world. Small or large, businesses need a strategy and the technology to execute on it to meet evolving market, employee and operational requirements. But how are SMBs—who are ofte...

Is Your Retail Business For Change? Four Key Shopping Trends

To say this year has been different would be an understatement. From transitioning to remote work to total retail shut down, keeping businesses afloat and jobs secure has been a struggle. With the pandemic still affecting companies and customers during the holiday shopping season, many small a...

How is Your Business Navigating to the Next Normal? Take this New SMB Group Survey

In the past three months, COVID-19 has disrupted any notion of business as usual. SMB Group felt that it was critical to provide immediate data to understand its impact on small and medium businesses (SMBs), and the steps they took at the outset to weather the storm.

What We Know: Preparing for the Next Normal

The adage that “the only constant is change” has never seemed more relevant than today. In the past three months, COVID-19 has disrupted any notion of “business as usual.” However, we were already in the midst of another, very transformative change before COVID-19. Whether you call it a digital revolution, digital transformation, the information era, or something else, its become obvious tha...

Paving a Path to Digital Transformation for Your Business

More than 80% of small and medium business decision-makers agree or strongly agree that digital technology is impacting their businesses and industries. But as we discussed in this post, getting started on the path to digital transformation isn’t easy: only 24% of SMBs are cu...