Category: customer service software

Auto Added by WPeMatico

How New Zoho Desk Capabilities Help SMBs Address Customer Service Priorities

How New Zoho Desk Capabilities Help SMBs Address Customer Service Priorities

Small and medium businesses (SMBs) and mid-market businesses are always cost-conscious. So, it’s not surprising that in uncertain economic conditions, they rank controlling and reducing costs as their top business concern for 2023. However, while they need to rein in costs, SMBs must also invest in growth. Customer-related challenges—attracting new business, improving satisfaction and retention, […]