By Kelly Teal, Contributing Analyst The last thing midmarket companies need is another AI demo. They need AI they can use without hiring more people, stitching together more integrations or betting on outcomes they can’t afford to get wrong. The stats back that up. SMB Group’s 2026 survey of 389 midmarket technology decision-makers found that 74% are piloting, deploying or scaling AI. Yet...
Category: SMB strategy
Workday GO in ASEAN: Rethinking the Midmarket Trade-Off
For growing organizations across Southeast Asia, the question is no longer whether HR and finance systems need to modernize. It is whether midmarket organizations can deploy enterprise-grade technology at a cost, pace and level of complexity they can realistically absorb.
AI’s Moving Target: How the Value of AI Shifts as Companies Scale
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Zoho One 2025 Update
Zoho has rolled out major enhancements to Zoho One, its business operating system platform, shifting the focus from a standalone, app-centric model to a more integrated user workflow and a unified functional platform. This update introduces a redesigned user interface and expanded intelligence/AI tools.
How do Salesforce Foundations, Agentforce and Data Cloud work together to Help Businesses Grow and Drive More Revenue
At Dreamforce 24, Salesforce announced Foundations, a free upgrade for customers using Sales or Service Cloud Enterprise Edition or higher, that brings key cross-department features at no additional cost. Foundations includes Sales, Service, Marketing, Commerce, and Data Cloud features with an enhanced user interfa...
Impact of AI – Key Insights: SMB Use and Plans for AI are Strong
a href="https://www.smb-gr.com/reports/impact-of-ai-on-smbs-part-one-smbs-embrace-the-future/" rel="lightbox"> This SMB survey was done August 2023 © SMB Group, Inc.
Smaller SMBs Are More Likely to Pull Back on Hiring in 2023
a href="https://www.smb-gr.com/reports/smb-business-and-technology-challenges-and-priorities-for-2023/" rel="lightbox"> This SMB survey was done January 2023 © SMB Group, Inc.
Larger SMBs are More Likely to Expect to Increase Financial Management Software and Services Spending
SMB survey was done July 2022 © SMB Group, Inc.
Top Financial Management Challenges Center on Staffing and Data Security
SMB survey was done July 2022 © SMB Group, Inc.
Larger Companies Are More Likely to Use External Funding; Sources are Diverse
SMB survey was done July 2022 © SMB Group, Inc.