Yocale’s “Book Local” Solution for Small Businesses

December 1st, 2016

Laurie:      Today I am speaking with Arash Asli, who is the Chief Executive Officer at Yocale.  Arash and I met earlier this year at a Salesforce event.  Arash’s company, Yocale, provides small local businesses with some very compelling … Continue reading

Kronos: Workforce Ready Mission for SMBs

November 21st, 2016

Smaller businesses are usually preoccupied with what it takes to grow the business and keep the lights on—getting customers in the door, generating more revenue and maintaining profitability (Figure 1). Business growth and profitability are still extremely important priorities as … Continue reading

Intuit: Helping Very Small Businesses Connect the Dots

November 1st, 2016

There’s no question that cloud is the new normal for very small businesses (VSBs, with 1 to 19 employees).  Cloud computing has made it easy for VSBs to access, buy and deploy the business solutions that they need to automate … Continue reading

Act Local to Grow Global: Part 1, Entrepreneurs’ Organization

October 6th, 2016

How can quality localization help small and medium businesses (SMBs) enter, sustain and grow their businesses internationally? I’ve been interviewing customers for this four-part blog series, sponsored by SDL, to learn more about how SMBs are using localization to improve … Continue reading

Where is SMB Collaboration Headed?

October 3rd, 2016

—by Sanjeev Aggarwal and Laurie McCabe  In today’s digital age, location no longer needs to be a barrier between co-workers. Whether the other person is sitting next to you or on the other side of the world, collaboration solution—such as … Continue reading

Acumatica: Mapping ERP to SMB Customers

September 14th, 2016

I had the opportunity to talk with Jon Roskill, Acumatica CEO, at the company’s September 7 analyst event. We talked about Acumatica’s solution, customers, and the newly released Acumatica 6.0. Here’s a summary and video excerpts from our conversation.  Laurie: Hi Jon, … Continue reading

Thinking About Going Global? Read This Book First

September 7th, 2016

This past week, I had the opportunity to talk to Steve Creskoff, a lawyer and a leading expert on international trade. And Steve has just published a new book called “What You Need to Know to Go Global: A Guide … Continue reading

Using Sales Management Solutions to Boost Sales Productivity and Customer Satisfaction

August 9th, 2016

SMB Group research consistently shows SMBs view attracting new customers, growing revenues, maintaining profitability, improving cash flow and improving customer experience and retention as their top business goals (Figure 1). Figure 1: Top SMB Business Goals With that in mind, … Continue reading

Dealing From a New Deck: Oracle Buys NetSuite

July 28th, 2016

Everything came full circle with NetSuite today, when Oracle announced that it plans to acquire NetSuite for $9.3 billion. Flashback In 1998, Evan Goldberg, founder of what was then NetLedger, visited our analyst team at Summit Strategies, where I started … Continue reading

Trends in SMB Collaboration, Communication, and Mobility: What’s Your Strategy?

July 18th, 2016

Almost every employee in every company collaborates and communicates every day. In the past, most businesses relied primarily on email, phone systems and sticky notes to do this, but today’s technology provides us digital solutions that enable us to work … Continue reading