Whether you’re a fast-growing start-up or a medium enterprise ready to IPO, technology represents a major opportunity for small business owners to close the gap with large corporations. As old tools become obsolete and new tools crowd the marketplace, identifying the right tech solution can be the difference between a successful expansion and a failed […]
Category: AI
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Impact of AI – Key Insights: SMB Use and Plans for AI are Strong
a href="https://www.smb-gr.com/reports/impact-of-ai-on-smbs-part-one-smbs-embrace-the-future/" rel="lightbox"> This SMB survey was done August 2023 © SMB Group, Inc.
Impact of AI – Key Insights: AI is Already Impacting SMBs and Will Continue to Do So
a href="https://www.smb-gr.com/reports/impact-of-ai-on-smbs-part-one-smbs-embrace-the-future/" rel="lightbox"> This SMB survey was done August 2023 © SMB Group, Inc.
Impact of AI – Key Insights: AI Drawbacks and Benefits
a href="https://www.smb-gr.com/reports/impact-of-ai-on-smbs-part-one-smbs-embrace-the-future/" rel="lightbox"> This SMB survey was done August 2023 © SMB Group, Inc.
Key AI Insights: Interest, Exploration, Trust and Regulations
a href="https://www.smb-gr.com/reports/impact-of-ai-on-smbs-part-one-smbs-embrace-the-future/" rel="lightbox"> This SMB survey was done August 2023 © SMB Group, Inc.
Spotlight: Zoho’s Collaborative Work Management Solutions Directions
At the Zoholics 2024 customer conference held in June, SMB Group sat down with Zoho execs to learn more about news and directions unveiled at the event. Announcements included updates and new products across its CRM and collaboration solutions, enhancements to its security stack, and new developer tools and services. In this video, Aarthi Elizabeth, […]
The Pillars of Trust for AI in HR Applications: Data, Algorithms, and Expertise
Technology has revolutionized how we handle everything from payroll to performance reviews in the world of human resources (HR). Now, artificial intelligence (AI) and generative AI are taking center stage, reshaping the development of HR and HR compliance solutions, and even how HR professionals view their roles. AI and generative AI capabilities are being woven […]
Zoom Perspectives Analyst Event: Zoom Workplace and an AI-First Future
The Zoom Perspectives Analyst Conference was held in NYC this year, much to my delight (as someone who is a bit tired of traveling to the West Coast!). As usual, the company showcased its Zoom Events solution to run a great hybrid event. Analyst attendees, presenters, and Zoom staff joined and interacted from both the […]
Why Keeping Humans in the Loop is Key for AI in HR
Artificial intelligence (AI) is poised to reshape how companies manage all facets of their businesses. This transformative potential of AI extends across various operations, helping companies to streamline and automate processes, and improve decision-making. But excitement about AI—particularly generative AI—varies depending on who in the organization you talk to. According to SMB Group’s Impact of […]
Top Takeaways from Workday’s 2024 Innovation Summit
Workday’s annual Innovation Summit promises to provide IT industry analysts with insights into the vendor’s achievements, current initiatives, and future directions. This year’s Summit, held again at one of my favorite spots—Cavallo Point in Sausalito—lived up to its billing. During a day and a half of sessions, Workday executives discussed why and how Workday is […]