Artificial intelligence (AI) has been a hot topic, grabbing headlines and sparking discussions. Our recent survey, “The Impact of AI on SMBs,” conducted by SMB Group in June 2023, takes a closer look at how SMBs are engaging with AI. In our new eBook, Impact of AI on SMBs Part Two: SMB Trust, Readiness and […]
Category: SMB
Unlocking Small Business Success with CRM: Zoho’s 2023 State of Customer Operations for U.S. Small Businesses Report
For small businesses, success often hinges on the ability to juggle numerous tasks and wear multiple hats. From managing day-to-day operations to nurturing customer relationships, every aspect of a small business counts. How the business manages these operations and the solutions they choose to use to help with the process, also contribute towards this success. […]
Top Reasons Financial Management Solutions Get on a “Short List”
1 SMB survey was done July 2022 © SMB Group, Inc.
Unveiling the Future: New eBook Explores the Impact of AI on Small and Medium Businesses
In a world where artificial intelligence is taking center stage, transforming industries and redefining possibilities. The buzz surrounding AI is unmistakable, capturing headlines and imagination alike. But beyond the hype, how exactly is AI shaping the trajectory of businesses, especially those at the heart of our economy – small and medium businesses (SMBs)? In June […]
Top Reasons to Rely on Advice Sources
1 SMB survey was done July 2022 © SMB Group, Inc.
Are SMBs Ready for AI? Get a Sneak Peek of What We Learned in Our Survey
What do SMBs think about AI? For a taste of what’s to come in our soon-to-be-released research: The Impact of AI on SMBs, I spoke with the team at CRM Konvos to answer their questions about our findings. Some of the topics we discussed included: You can check out the LinkedIn Live here. We’ll also be publishing two […]
Using AI to Improve Customer Service for Business Growth
by Guest Contributor Maryia Fokina, Digital PR & Content Specialist at Tidio In the modern era marked by rapid technological advancements, AI is a truly transformative force that can help businesses scale. While the concept of integrating AI might still seem foreign to some business owners, the benefits are immense. One of the areas where AI […]
Top Advice Sources for Financial Management Solutions
1 SMB survey was done July 2022 © SMB Group, Inc.
Top Financial Management Information Sources
1 SMB survey was done July 2022 © SMB Group, Inc.
Use of Self-service Portals for Financial Interactions Correlates with Company Size
SMB survey was done July 2022 © SMB Group, Inc.