In late winter and early spring, my schedule is usually jam-packed with IT industry analyst events and analyst tracks at customer events. But this year, my calendar is gradually thinning out as coronavirus takes its toll and more and more vendors decide to cancel or postpone their events. From a public (and personal!) health perspective, this is clearly a good call. The virus conti...
Category: Social And Collaboration

Zoho’s Big Plans for Small Businesses
Until recently, Zoho’s focus been on the small business market, which now accounts for more than 80% of its customers. But over the past couple of years, Zoho has launched a concentrated campaign to win business in larger accounts. All too often, once vendors go upmarket, they slowly but surely lose focus on the small businesses that “brung ‘em” to the dance in the first place. However, as I...

Zoho Ups the Ante on Data Privacy
Most people are well aware that we are actually paying for the “free” applications we use with our data. From Facebook to Google to Pinterest, vendors monetize user data through advertising and by tracking and selling our data to third parties. But many people are not aware of the increasing scope of these practices. In November, for instance, The Wall Street Journal reported that Google had...

SMB Group’s 2020 Top 10 SMB Technology Trends
It’s that time of year again—when we unveil our SMB tech trends for the coming year! SMB Group’s 2020 Top 10 SMB Technology Trends are b...

6 Workplace Technology Trends that SMBs Should Consider in 2019
Are you drowning under an ocean of emails? Maybe your remote team finds it impossible to stay in sync? Do you feel like you’re herding cats and doing everything yourself? The reality for most SMBs – especially those on the smaller, start-up end of the spectrum – is that you find yourself spending more time doing the boring admin stuff than actually creating, producing, and marketing your pro...

Adoption of UCC Components and Forecasted Change – Medium Business
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Communication and Collaboration Attitudes – Medium Business
© SMB Group, Inc.

Employee Telecommuting Profile – Medium Business
© SMB Group, Inc.

Why Now is the Time to Rethink Your Company’s Collaboration Strategy
Register for this Wednesday, December 13, 2017 webinar to learn more about working smarter!

Relative Importance of Unified Communications and Collaboration Features
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