What are SMBs top business challenges, and how well do mobile solutions help them meet these challenges? Interestingly, that depends on whether you’re asking them about the benefits of having their employees use internal mobile apps, or the value of offering mobile apps and mobile-friendly web sites for external customers, partners and suppliers to use. We asked more than 750 SMB (small busine...
Category: SMB strategy
YouDazzle: Where Cloud Collaboration Meets Network Marketing
In SMB Group studies, small business decision-makers consistently put colleagues, friends and family at or near the top of the list as key sources for advice when it comes to selecting technology solutions for their businesses (Figure 1). Figure 1: Who SMBs Turn to for Guidance About Technology Solutions
Intuit: From Products to Services, Applications to Platform
Last week I had the opportunity to attend Intuit’s Innovation Gallery Walk in NYC. Intuit uses the Gallery Walk to showcase new solutions that it is bringing to market as well as ones that are still in R&D.
Dell Extends its End-to-End Storage Story for SMBs
Storage is a key requirement for today's small-to-medium business (SMB) and mid-market enterprises. As the amount of data multiplies, and the need to protect critical data grows, SMBs now require many of the same data storage capabilities as larger enterprises. With these requirements in mind, Dell recently announced the ac...
What Can We Learn From This Year’s Holiday Season?
—by Brent Leary, CRM Essentials In conjunction with IBM's Smarter Commerce initiative, the SMB Group and CRM Essentials are working on a series of posts discussing how technology is empowering today's customer, and why companies have to change their approach in order to build strong relationships with them. This is the fourth post in th...
Cisco OnPlus: IT Infrastructure Advisory and Management Services Solution For Small Businesses
--by Sanjeev Aggarwal and Laurie McCabe, SMB Group Last month, Cisco introduced a new IT Infrastructure advisory and management service solution designed for VARs to provide to small businesses with less than 100 employees. Delivered via Cisco’s value-added reseller (VAR) channel, Cisco OnPlus enables VARs to offload the mundane, time-consuming tasks of managing a network environmen...
Slideshow: Top 10 SMB Technology Predictions for 2012
Each year, the SMB Group offers its Top 10 SMB Technology Predictions. In 2011, we created a slideshow version. Due to popular demand, we've created a slideshow version of our 2012 predictions, which are summarized below. Economic Anxiety Low...
Why Do People Create these Crazy Spam Replies to Blog Posts?!
Ok, just wondering...why???!!! Al Gottwald krast.net
Take the Poll: Is Salesforce.com becoming too complex for your SMB?
In the post, Is Salesforce Outgrowing SMBs? I discussed Salesforce.com's new social enterprise vision, and questioned how it will work for SMBs. If you are part of a small or medium business, I'd like your thoughts! [polldaddy poll=5484341]
Sage Summit 2011: Tackling the Sage NA Branding Challenge
A couple of weeks ago, I attended Sage Summit 2011, Sage’s first combination partner and customer event. I’ve been attending Sage partner, customer and analyst events for several years, observing and commenting on its ongoing attempts to unify it’s corporate brand across multiple small and medium business (SMB) solutions. Earlier this year, following Sue Swenson’s retirement, Pascal Houillon to...