Category: Managed Services

IBM’s Managed Service Provider Initiatives for Midmarket: An Interview with Mike McClurg

Here’s an edited transcript of my interview with Mike McClurg, VP of Global Midmarket Sales for IBM. [If you’d like to listen to the recorded podcast, click on the orange circle below]. [soundcloud url="https://api.soundcloud.com/tracks/60487573" iframe="true" /] Laurie: Mike, thanks so much for joining us today. Before we dive into our conversation a...

The Technology—Performance Connection for Midmarket Businesses

In today’s always-on, hyper-connected world, technology has become a critical lynchpin for business success. Increasingly, businesses of all sizes view technology as an essential to improving customer engagement, raising employee productivity, and creating innovation and differentiation—all vital ingredients for building economic value. You don’t need to take my word for it. For the first ti...

Cisco OnPlus: IT Infrastructure Advisory and Management Services Solution For Small Businesses

--by Sanjeev Aggarwal and Laurie McCabe, SMB Group Last month, Cisco introduced a new IT Infrastructure advisory and management service solution designed for VARs to provide to small businesses with less than 100 employees. Delivered via Cisco’s value-added reseller (VAR) channel, Cisco OnPlus enables VARs to offload the mundane, time-consuming tasks of managing a network environmen...

Slideshow: Top 10 SMB Technology Predictions for 2012

Each year, the SMB Group offers its Top 10 SMB Technology Predictions. In 2011, we created a slideshow version. Due to popular demand, we've created a slideshow version of our 2012 predictions, which are summarized below. Economic Anxiety Low...