In the past three months, COVID-19 has disrupted any notion of business as usual. SMB Group felt that it was critical to provide immediate data to understand its impact on small and medium businesses (SMBs), and the steps they took at the outset to weather the storm.
Category: Business Solutions
Zoho Bigin: A New Way for Small Businesses to Get Started with CRM
Small businesses almost always find it challenging to get started and productive with new business solutions—and CRM is no exception.
How HubSpot Is Recalibrating Customer, Partner and Employee Experience
COVID-19 has disrupted “business as usual” for companies of all sizes and shapes. As the initial shock and awe start to subside, business decision-makers must figure out how they need to adjust customer, partner and employee engagement strategies amidst ongoing uncertainty.
BrightInfo: Helping SMBs Make the Most of Their Digital Content
Laurie: In this SMB Spotlight I’m talking to Boaz Grinvald, CEO of BrightInfo. BrightInfo just launched a B2...
Relevance of Marketing Tools/Media in Customer Acquisition
The topic of lead generation and the role of various media solutions in the lead generation process draw significant conversation. From a survey of small businesses done in the summer of 2009 and detailed in my blog, '