Last week, I had the opportunity to join
Search Results for: Impact of AI on SMBs
Nine Signs Michael Dell Will Be the Comeback Kid
A couple of weeks ago, I had the opportunity to go to Dell’s annual analyst conference (DAAC), an event...
SMB Technology: Mind, Matter, Money–and the Cloud
SMB Group recently wrapped up our 2014 Small and Medium Business Routes to Market Study, in which we looked how U.S. SMB (small businesses are defined as those with 1-99 employees, medium businesses as those with 100-999 employees) technology adoption and the buying cycle in ten key solution areas. As part of this study, we gather SMB perspectives their top business ch...
The Technology—Performance Connection for Midmarket Businesses
In today’s always-on, hyper-connected world, technology has become a critical lynchpin for business success. Increasingly, businesses of all sizes view technology as an essential to improving customer engagement, raising employee productivity, and creating innovation and differentiation—all vital ingredients for building economic value. You don’t need to take my word for it. For the first ti...
Solving the SMB Social Media Marketing Conundrum
The SMB Group’s latest survey, 2012 Small and Medium Social Business Study, examines how and why small and medium businesses (SMB) are using social media in their businesses today. The study also provides trending analysis based on comparison wi...
Is Your Midsize Business Ready to Change Before You Have To? Gearing Up for the New Marketing
In conjunction with IBM's Smarter Commerce initiative, the SMB Group and CRM Essentials are working on a series of posts discussing how technology is empowering today's customer, and why companies have to change their approach in order to build strong relationships with them. This is the sixth post in...
Top 10 SMB Technology Predictions for 2012 from the SMB Group
Last week we published a report card on our last year's top 10 market predictions for 2011. Here are the SMB Group’s Top 10 SMB Technology Predictions for 2012! A more detailed description ...
Top 10 Collaboration Tools Small Businesses Use Today–and the Top 10 They Plan to Add
What are top tools that small businesses use for collaboration? As important, which ones are they planning to add in the next 12 months? We asked more than 800 SMB (small business is 1-99 employees; medium business is 100-999 employees) decision-makers and influencers these questions in the recently completed SMB Group and CRM Essentials
Dell 2.0: Top Takeaways from Dell’s Virtual Era Event
A couple of weeks ago, I attended Dell’s Solutions for a Virtual Era analyst and press event in San Francisco. At the event, Dell unveiled its new strategy to help companies more readily and easily provision ...
2010 Top 10 SMB Technology Market Predictions
Fellow SMB analyst Sanjeev Aggarwal and I have teamed up to bring you our top ten technology related predictions-plus three bonus predictions--for the SMB (companies with 1-1000 employees) market for 2010. Details for each prediction follow the list below. Remember to vote for your top prediction