Category: MSP

Dell’s New APEX Managed Device Service: A Game Changer for SMBs

Dell’s New APEX Managed Device Service: A Game Changer for SMBs

Finding, hiring, and retaining quality IT people is a struggle for many small and medium businesses (SMBs) with 1 to 499 employees. The situation is most severe at the low end. In businesses with fewer than 20 employees, 47% say that they have no formal IT support, and 22% report that non-IT staff look after […]

IBM’s Managed Service Provider Initiatives for Midmarket: An Interview with Mike McClurg

Here’s an edited transcript of my interview with Mike McClurg, VP of Global Midmarket Sales for IBM. [If you’d like to listen to the recorded podcast, click on the orange circle below]. [soundcloud url="" iframe="true" /] Laurie: Mike, thanks so much for joining us today. Before we dive into our conversation a...

The Technology—Performance Connection for Midmarket Businesses

In today’s always-on, hyper-connected world, technology has become a critical lynchpin for business success. Increasingly, businesses of all sizes view technology as an essential to improving customer engagement, raising employee productivity, and creating innovation and differentiation—all vital ingredients for building economic value. You don’t need to take my word for it. For the first ti...