Intacct Collaborate: Bringing Sales and Finance Together

November 3rd, 2014

This video interview was originally posted on SMB Group Spotlight.  [youtube] Laurie: Hi, this is Laurie McCabe from SMB Group and today I’m here on the SMB Spotlight at Salesforce’s Dreamforce 2014 Conference.  I’m talking to Aaron Harris, who … Continue reading

Salesforce’s SMB Story: Great Vision, But a Complicated Plot Line

October 1st, 2012

“Why can’t business software be as easy to use as buying a book on Amazon?” Hilary Koplow-McAdams, President of’s Commercial Division, told the crowd at the Dreamforce 2012 SMB keynote that this was the question that Marc Benioff, Salesforce … Continue reading

Drinking From the Dreamforce Fire Hose: Part 1, The Big Picture

September 25th, 2012

Dreamforce, like’s ambitions, just keeps getting bigger. This year’s event in San Francisco claimed 90,000 registered attendees and 250 media, analysts and bloggers. The pageantry surrounding the event—from MC Hammer to the Red Hot Chili Peppers, and from Tony … Continue reading

Is Outgrowing SMBs?

September 7th, 2011’s Marc Benioff is a great visionary with a big appetite for change. From packaged software to the cloud, from CRM to platform-as-a-service, he’s painted a color by number picture for businesses to emulate. But does his latest work, “the … Continue reading

Reflections on Dreamforce 2011: Now the Cloud Can Ride the Waves

September 6th, 2011

This year,’s Dreamforce event–with a record-setting 45,000 attendees–got me thinking about the early days before the cloud was the cloud, how far its come, and how perfectly poised it is to ride the waves now driving technology adoption–mobile and … Continue reading

Is there a Method to Social Media Madness?

March 30th, 2011

Co-authored by: Sanjeev Aggarwal and Laurie McCabe, SMB Group, and Brent Leary, CRM Essentials  SMB adoption of social media for sales, marketing, product development and customer service is on the rise – but how are SMBs tracking, analyzing and measuring the … Continue reading

Intuit and Microsoft – two SMB market leaders partnering on cloud platform strategies to deliver web applications

January 20th, 2010

This agreement provides an end-to-end applications development environment and marketing/sales channels for application developers to develop and market application solutions to small businesses. Key elements of the agreement include: Broadening the applications developer community to develop SMB focused applications – … Continue reading

Flying Through the Cloud: Dreamforce Takeaways at 50,000 Feet

November 30th, 2009

A couple of weeks ago, I attended’s Dreamforce event–along with about 19,000 other people. Having had a chance to digest the proceedings (as well as Thanksgiving dinner), here’s my commentary on what stood out as the top takeaways from … Continue reading

Small Businesses interest in Social Media increasing rapidly

September 27th, 2009

In a recent very small business (businesses with 10 employees or less), Social Media ranked at the top of the list among the tools used by small businesses to market/promote their business (see Figure 1). The use of all ‘Digital … Continue reading

Prognosis on SAP’s Business ByDesign – SaaS based ERP solution for the core mid-market

July 31st, 2009

I came across a good analysis on some aspects of SaaS vs. on-premise vendors and solutions in the smoothspan post Why Do SaaS Companies Lose Money Hand Over Fist? After reading through the post and various responses, I have some comments … Continue reading