Here’s an edited transcript of the podcast series that Brent Leary of CRM Essentials and Sanjeev Aggarwal, of SMB Group recorded with Ron Kline, director of marketing for IBM’s midmarket division, about IBM’s Smarter Commerce solutions for SMBs. If you’d like to listen to the recorded podcast series, select below. [soundcloud url="https://a...
Category: Blog – Sanjeev Aggarwal
Becoming a Smarter Customer
—by Brent Leary, CRM Essentials, in partnership with SMB Group I recently bought a new video camera—a Panasonic AG-HMC150. This was a pretty significant purchase for me because it represents a step up into the semi-pro leagues, as I’m planning to do some documentary style programs. I kicked off my buying process with two things: a question and a search. I posed a question to my f...
The Impact of HP’s New Direction—An SMB Market Perspective
--by Sanjeev Aggarwal and Laurie McCabe, SMB Group After HP’s announcement that it would ditch it’s new Touchpad and put WebOS in mothballs, rumors leaked about it's intentions to spin-off or sell it’s Personal Systems Group (PSG) PC business and acquire information management software vendor Autonomy for $10.2B. Combined, these moves confirm HP’s CEO, Leo Apotheker’s strategy to get ...
Dell KACE M300 Appliance Enables Small Businesses to Take a Proactive Approach to IT Asset Management
Dell KACE recently introduced a new series of System Management Appliances targeted at small businesses with 20-200 employees. The Dell KACE M300 Asset Management Appliance is designed to deliver an affordable, plug-and-play IT asset management solution that reduces the repetitive, time consuming task of managing PC inventory and software licenses. The...
Is there a Method to Social Media Madness?
Co-authored by: Sanjeev Aggarwal and Laurie...
Social Business: Why Having a Plan Matters
Co-authored...
SMBs Open a New Front Door with Mobile Web Sites
Ten years ago, SMBs were just beginning to understand the need for and value of building web sites and storefronts. Today, SMBs are at a similar point when it comes to building mobile web sites and enabling mobile transactions. Why is this important? 4.8 billion users browse the web via a mobile device compared to 1.7 billion users who browse the web via other means, ...
SMB Mobile Spending Trends from SMB Group’s 2010 Mobile Solutions Study
As part of the recently completed SMB Group study "2010 Small and Medium Business Mobile Solutions Study," we performed a detailed analysis of U.S. small and medium business (SMB) spending on mobile devices, applications, and services. As explained in this study, SMBs (1-999 emplo...
Dell’s Lineup of Next Generation Printers for the SMB Market
Printer technology and use patterns have undergone rapid changes in the last few years. As prices have dropped, SMBs and home office workers are replacing inkjets with LED and laser printers. Figure 1 – Dell's new SMB Color LED and Laser Printer Lineup
Dell’s Expands its Infrastructure Solutions and Services Portfolio with New Security Solutions for Midsize Companies
Over the past couple of years, Dell has been building a very significant set of IT solutions and services portfolio geared to providing small (which Dell defines as companies with 1 to 100 employees) and midsize companies (defined by Dell as businesses with 100 to 500 employees) , but more appropriately, "S" as companies without dedicated IT staff and "MB" as c...