Avaya has been in heavy competition with Cisco for the SMB and Mid-Market Unified Communications market, with Cisco steadily gaining market share in the SMB IP-communication segment. However, the combined Avaya-Nortel will position them with roughly twice the market share in the worldwide SMB market – close to 30%, almost 2X of Cisco.
Tag: SMB
Impressions from Sage Insights 2009
Last week, I attended Insights, Sage North America’s annual partner event. I’ve attended this event for several years now, watching the company’s attempts to create a cohesive brand and strategy across its many small and medium business (SMB) solutions. At last year’s Insights, Sage had just hired Sue Swenson
Managed Services: Dell’s Next Disruption?
What do you get when you combine an industrial-strength managed services platform, a software-as-a-service (SaaS) desktop management solution, and a hardware vendor that transformed the PC and server industries with its direct, Internet sales model? The answer is Dell’s ProManage Managed Services, which is built on Dell’s ...
Will CPAs Bring the Cloud to Earth for SMBs?
Just last week, I blogged about how some IT pundits and vendors are falling into the trap of turning the cloud into yet another confusing and over-hyped industry buzzword, and the need to bring cloud conversations down to earth for small and medium business (SMB) customers. A couple of days after I wrote this post, I had a briefing with Intacct, the American Institute of Certified Public Acco...
Why are SMBs and Mid-Market Enterprises interested in Cloud Computing?
As SMBs and mid-market enterprises are looking at their IT budget and face the realities to cut them, they look at what is discretionary and what can be supported through innovative IT strategies. However, at the same time they need to adopt new technology solutions that will make them more competitive in the current economic environment and prepa...
Meet MrTed
Those of you that follow me on Twitter and read some of the reports I’ve written over the years know I’m very interested free software-as-service (SaaS) offerings, and how companies that take this approach plan to monetize their free services. Last week, I had a briefing with Jerome Ternynck, the CEO of MrTed, which has be...
Cloud Computing and Managed Services Opportunity – Is it the Large Enterprises or SMB/Mid-Market Enterprises?
The convergence of web delivered IT services - Cloud Computing, Infrastructure-as-a-Service, Hosted Applications, Software-as-a-Service, Virtualization - will continue to redefine and add value to the SMB/mid-market IT services landscape, especially in the current economic climate.
IBM Dynamic Infrastructure Announcement and the Mid-Market Enterprise
With today's 'Dynamic Infrastructure' initiative announcement, IBM is positioning itself as a holistic technology solution and service provider and partner. It combines all the element of separate cloud delivered services (cloud based, managed, and on-premise) and also traditional on-premise hardware, software and services. Managed Services Cloud Computing Soft...
Reading the Top Trends Barometer at the 2009 Small Business Summit
Just got back from Small Business Summit 2009—an awesome event put on by Ramon Ray (www.smallbiztechnology.com) and Marian Banker (www.primestrategies.com ) at the Digital Sandbox in New York City. Turn out for the Summit was terrif...
SMB’s turning to Conferencing Solutions in tough economic times
In today's tough economic times, driven by higher travel costs, staff reduction, and tight credit – SMB are turning to solutions that will reduce costs and provide clearly identifiable short-term ROI. In the past year, conferencing solutions service providers that provide ho...