Here are the SMB Group’s Top 10 SMB Technology Predictions for 2011! A more detailed description of each follows below. 1. Mobile Commerce Lifts Off 2. SMBs Demand that Vendors Bring Order to Social Media Chaos
What is Total Cost of Ownership, and Why Should You Care?
(Originally published in Small Business Computing, January 29, 2010) Technology insiders tend to throw around technical terms and business jargon, assuming people outside the industry understand what it all means. By its nature, technology vocabulary is often confusing and complicated, and insiders of...
Impressions from Sage Insights 2009
Last week, I attended Insights, Sage North America’s annual partner event. I’ve attended this event for several years now, watching the company’s attempts to create a cohesive brand and strategy across its many small and medium business (SMB) solutions. At last year’s Insights, Sage had just hired Sue Swenson
Those of you that follow me on Twitter and read some of the reports I’ve written over the years know I’m very interested free software-as-service (SaaS) offerings, and how companies that take this approach plan to monetize their free services. Last week, I had a briefing with Jerome Ternynck, the CEO of MrTed, which has be...
Demandbase—Can it Turn Your Web Traffic Into Treasure?
Like most analysts, my schedule is usually chockfull of briefings from vendors. Some of these are boring, some are interesting, and once in a blue moon, a vendor comes along with a solution that everyone should know about. Demandbase (www.demandbase.com) is one of these solutions. I initially came across the vendor late last fall, when I was judging for the Destination CR...