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Category: Collaboration
Considerations for UCC Vendors in the SMB Market
The market opportunity for UCC vendors in the U.S. SMB segment is around $4.5B for 2016—and growing. According to SMB Group’s recently completed 2016 Small and Medium Business Communication, Collaboration and Mobility Study, although just 12% of small businesses (companies with less than 100 employees) and 28% of medium businesses (companies with 100 to 1,000 employees) currently use UCC soluti...
SMB Spotlight: IBM’s Midmarket GM On New Partner Strategy and Programs for SMB and Midmarket Companies (Part 2)
Sanjeev: Hi, this Sanjeev Aggarwal from the SMB Group, and in today’s SMB Spotlight I’m speaking with John Mason, who is IBM’s General Manager for Midmarket. Hi John. Thanks for joining me in this two-part discussion about new IBM developments and solutions that are relevant for the
A New Way to Work: IBM Design Thinking Creates Verse Via Storify
My Storify recap of key takeaways from #NewWaytoWork launch of IBM Verse.
IBM Reimagines the Email Story With IBM Verse
You’ve got mail! It’s been a long time since most of us have experienced the surge of pleasurable anticipation that Tom Hanks and Meg Ryan enjoyed in the ...
Cloud Is The New Normal for SMBs—But Integration Isn’t
SMB Group recently wrapped up our “2014 Small and Medium Business Routes to Market Study,” in which we looked how U.S. SMB technology adoption and the buying cycle in ten key solution areas, as shown below.
Can IBM Make the Collaboration Connection With SMBs?
Last week, I made my annual pilgrimage to IBM Connect to learn about the latest a...
Drinking From the Dreamforce Fire Hose: Part 1, The Big Picture
Dreamforce, like Salesfo...
Slideshow: Top 10 SMB Technology Predictions for 2012
Each year, the SMB Group offers its Top 10 SMB Technology Predictions. In 2011, we created a slideshow version. Due to popular demand, we've created a slideshow version of our 2012 predictions, which are summarized below. Economic Anxiety Low...
Highlights from the 2011 SMB Group Collaboration Study
The SMB Group and CRM Essentials recently completed the 2011 SMB Collaboration and Communications Study. We asked more than 800 SMB (small business is 1-99 employees; medium business is 100-999 employees) decision-makers and influencers how they collaborate, what t...