This week, I attended Salesforce’s annual Connections event in Chicago. The central theme of the conference focused on Salesforce’s announcement of its Customer Data Platform (CDP) with its next generation of Customer 360 (C360) service. Slated for pilot this fall, the new platform promises to help businesses pull together data from different applications, and use this consolidated view to m...
Author: Laurie McCabe
Is Your Business Ready for the New Workforce?
Attracting, retaining and engaging employees have always been fundamental to business success. According to Gallup, businesses in the top quartile of employee engagement achieve 21% greater profitability than those in the bottom quartile. But sweeping demographic, technological and cultural shifts in the workforce pose a daunting challenge for SMBs: how to create an environment...
Is Sage’s Cloud Strategy Finally Taking Shape? Takeaways from Sage Summit
Last week, I attended Sage Summit 2019 in Atlanta—my first since 2016. Prior to the event, I was thinking about the challenges that Sage has faced in the cloud era. While many of its rivals jumped on the cloud bandwagon early, Sage took a slower, more conservative approach. As a result, Sage has struggled to gain mind and market share with a new generation of cloud-savvy SMB customers that i...
Dell Technologies World 2019: Spotlight on Using Technology for Good
Dell Technologies World 2019 unleashed a fire hose of new technology solutions that underscore the company’s successful transition from hardware vendor to an end-to-end technology solutions provider—from edge to core to cloud. While Dell Technologies’ metamorphosis was evident in many of the new...
Partner Perspectives On NetSuite Adoption
Anderson Frank has just released the third edition of its annual NetSuite Market Trends & Salary Survey. Each year the company, which specializes in recruiting IT professionals, conducts this study to provide a clear picture of what those working within the NetSuite ecosystem think and experience. The report also offers ...
What SMB Buyers Want from the Business Solutions Purchasing Process
Are you hitting the mark—or missing it—when it comes to providing small and medium business (SMB) buyers with what they want in the tech buying process? Our SMB 360: Connecting the Dots Between Business and Technology Study reveals how vendors can improve the purchasing proce...
Heading Towards A Shake-Up: The Cloud Business Apps Market According to Zoho
Last week I had the opportunity to attend Zoho Day 2019, Zoho’s analyst and influencer event. Zoho is on a path that lies in stark contrast to the norms of the cloud software industry. The private, bootstrapped and profitable company sells over 40 business applications, three functional area suites and an all-inclusive ZohOne bundle (Figure 1). Leveraging a generous f...
6 Workplace Technology Trends that SMBs Should Consider in 2019
Are you drowning under an ocean of emails? Maybe your remote team finds it impossible to stay in sync? Do you feel like you’re herding cats and doing everything yourself? The reality for most SMBs – especially those on the smaller, start-up end of the spectrum – is that you find yourself spending more time doing the boring admin stuff than actually creating, producing, and marketing your pro...