I dialed into SAP’s SME (small and medium enterprises) Global Business Update Call last week, where Jeff Stiles, SVP, SME, Volume & Ecosystem Marketing, provided us with a recap of recent SAP SME highlights, and shared strategic directions for 2010. I’ve been following SAP in the SME market since it acquired TopManage (which later become Business One) in 2002, so I’m always interested in ch...
Author: Sanjeev Aggarwal
BatchBlue (2-18-10)
2-18-10 BatchBlue Highlights: BatchBlue (founded in 2006) targets web-savvy micro-businesses (most of its customers have about 3 employees) with BatchBook, it’s software-as-a-service (SaaS) social CRM offering. Batchbook provides a flexible, integrated contact, sales and social m...
A Closer Look–Dell Managed Services for SMBs
Last April, I participated in Dell’s Managed Services launch for SMBs. At the event, Dell had a couple of customers on hand who were both very satisfied with the service. Later in the year, Dell asked my colleague Sanjeev Aggarwal and I to conduct a Dell-sponsored research study to learn more abou...
Microsoft–Still Relevant, But No Longer Dominant (Redux)
Last week, former Microsoft VP Dick Brass wrote a very thought-provoking op-ed in the New York Times entitled Microsoft's Creative Destruction which sparked some interesting commentary from media, industry insiders and observers, and so I thought I'd toss my two cents into the mix as well. Where should I begin? Since the dotc...
ZooLoo Briefing (2-9-10)
2-9-10 ZooLoo Highlights: ZooLoo offers individuals, small businesses and non-profits a one-stop shop to get an online presence and manage social media interactions. ZooLoo offers domain name registration, web site creation, blogging platform, and SEO tools, privacy controls, storage, tools to connect across social networking sit...
Mid-Market CPM Requirements and Vendor Selection Criteria
In today's fast-paced and volatile business climate, midsize businesses need a clear vision, financial agility, and strong collaborative capabilities to drive better-informed and more strategic business decisions. Mergers, acquisitions, new business models, and increasing regulatory requirements heighten the importance of having accurate, flexible tools to supp...
What is Total Cost of Ownership, and Why Should You Care?
(Originally published in Small Business Computing, January 29, 2010) Technology insiders tend to throw around technical terms and business jargon, assuming people outside the industry understand what it all means. By its nature, technology vocabulary is often confusing and complicated, and insiders of...
What is Total Cost of Ownership, and Why Should You Care?
February 1, 2010 — lauriemccabe (Originally published in Small Business Computing, January 29, 2010) Technology insiders tend to throw around technical terms and business jargon, assuming people outside the industry understand what it all means. By its nature, technology vocabulary is often confu...
Sage ERP X3 V6 (1-29-10)
1-29-10 Sage ERP X3 V6 Launch Highlights: Sage has launched Sage ERP X3 V6 (background: The Sage Group acquired Adonix X3, a French company, in 2005, and introduced the X3 brand to North America in 2008). Sage positions X3 at the upper end of it’s ERP portfolio. The solution is geared to mid-market companies with complex global re...
Does IBM Lotus Really Want to Get Small? My Take on Brent Leary’s Podcast
I still haven’t had time to write about Lotusphere 2010, but in the meantime, you may want to listen to the conversation I had with small business guru and friend Brent Leary. Last week, Brent interviewed me about my take on this year's Lotus event, announcements and news. Naturally, our conversation centered on the small business angle, which...