Free eBook Now Available: Survey Results on The Impact of COVID-19 on SMBs

Free eBook Now Available: Survey Results on The Impact of COVID-19 on SMBs

COVID-19, also known as the novel coronavirus, is having a devastating effect on small and medium businesses (SMBs)—the engine of the U.S. economy and those around the world. But how deep and broad is the impact? SMB Group is providing answers to this question in our new, free eBook, sponsored by our partners, Acumat...

How SMBs Are Adopting AI—And What Comes Next

AI is transforming small and medium businesses (SMBs) by integrating into various functions like sales, finance, and HR. A survey of 650 SMB decision-makers shows that 53% are currently using AI, with 29% planning to adopt it soon. The report provides insights into AI’s value and its impact on workforce roles.

Building AI That Works for Business: Zoho’s PVK Talks Strategy and Vision

In this post, we share highlights from a recent conversation with Prashanth “PVK” (PVK) Krishnaswami, Head of Marketing for Zoho CRM, about Zoho’s latest AI announcements. From building its own large language model to launching pre-built AI agents, a custom agent builder, and an agent marketplace, Zoho is taking a distinctive approach to agentic AI. […]

New Survey Report Reveals How SMBs Are Transforming Finance in 2025—And What’s Next

In today’s economic environment, financial agility isn’t a luxury—it’s a necessity. Small and medium businesses (SMBs) are navigating high inflation, recession worries, talent shortages, and cybersecurity threats, all while striving to grow revenue and build financial resilience. So how are they doing it? The newly released 2025 State of Financial Automation report, produced by BILL […]