SMB survey was done July 2022 © SMB Group, Inc.
Category: Monthly Feed
2023 Top 10 SMB Technology Trends from SMB Group
Happy New Year! We hope you enjoyed the holidays, and are looking forward to a happy and healthy 2023. Here at SMB Group, we are ringing in the new year by sharing our annual SMB Group Top 10 SMB Technology Trends, required reading both for SMBs (small and medium businesses), and for the vendors that serve […]
Top Financial Management Challenges Center on Staffing and Data Security
SMB survey was done July 2022 © SMB Group, Inc.
Larger Companies Are More Likely to Use External Funding; Sources are Diverse
SMB survey was done July 2022 © SMB Group, Inc.
How New Zoho Desk Capabilities Help SMBs Address Customer Service Priorities
Small and medium businesses (SMBs) and mid-market businesses are always cost-conscious. So, it’s not surprising that in uncertain economic conditions, they rank controlling and reducing costs as their top business concern for 2023. However, while they need to rein in costs, SMBs must also invest in growth. Customer-related challenges—attracting new business, improving satisfaction and retention, […]
Sales Channels SMBs Use And Expectations For Sales Via These Channels
SMB survey was done July 2022 © SMB Group, Inc.
Most SMBs Are “Somewhat Confident” About Their Ability To Adapt to Unexpected/Changing Business Conditions
SMB survey was done July 2022 © SMB Group, Inc.
How Bon Bon Bon Brings More Chocolate Into the World With BigCommerce
—By SMB Group’s Contributing Analyst, Kelly Teal, and Co-founder, Laurie McCabe It’s not every day that a small business starts as the result of unfortunate — yet ultimately fortuitous — circumstances. But that’s exactly what happened to Alexandra Clark, founder of Michigan’s Bon Bon Bon. Clark, a longtime chocolate lover, was leaving a chocolate convention […]
Zoho’s Finance Platform: Is it Right for Your Business?
Below is a lightly edited transcript of my November 23, 2022 video interview with Siva Iswaran, Global Head of Zoho Finance and Operations Suite. LAURIE: Today we’re going to be talking about Zoho, and specifically, its Zoho Finance Plus platform. I’m excited to have Siva Iswaran joining me today. Siva is the global head of […]
Levels of Concern Vary by Industry: Supply Chain and War in Ukraine
SMB survey was done July 2022 © SMB Group, Inc.