Here are the SMB Group’s Top 10 SMB Technology Predictions for 2011! A more detailed description of each follows below. 1. Mobile Commerce Lifts Off 2. SMBs Demand that Vendors Bring Order to Social Media Chaos
Category: Blog – Laurie McCabe
Top Takeaways from Pervasive’s 2010 IntegratioNext Conference
Wow the déjà vu is just too strange! In June of this year, I attended Pervasive’s Metamorphosis Partner event--during which IBM announced that it would acquire Cast Iron. Now, in November, during Pervasive’s very well-attended IntegratioNext User Conference, Dell announced plans to buy Boomi. As I w...
Zoho Support: Big Business Customer Service for Small Business Budgets
Zoho, one of the pioneers in cloud computing solutions for small and medium businesses (SMBs), has added a new customer support management application to its line up of 20-plus cloud-based collaboration, communication, business and office productivity solutions. Zoho Support helps streamline the process to create, capture, process and manage support tickets. Z...
Four Top Technology Solution Trends and How They Can Help Your Small Business
A couple of weeks ago, I was a presenter at Ramon Ray’s Small Business Technology Tour in Cambridge, MA. My presentation focused on top technology trends, and how small businesses can take advantage of them. A few people have asked me to post the presentation, so I’m providing it
Are You Ready to Move Beyond Email? All Collaboration Suites Are Not Created Equal
(Part 3 of a 3 part blog series "Are You Ready to Move Beyond Email?" which focuses on Online Collaboration Suites for SMBs. Click here for Part 1, which provides an overview of the online collaboration suite area, and here for
Are You Ready to Move Beyond Email? Warning Signs and Key Considerations
(Part 2 of a 3 part blog series "Are You Ready to Move Beyond Email?" which focuses on Online Collaboration Suites for SMBs. Click here for Part 1, which provides an overview of the online collaboration suite area.) Effective collaborat...
Are You Ready to Move Beyond Email? Assessing Online Collaboration Suites for SMBs
(Part 1 of a 3 part blog series "Are You Ready to Move Beyond Email?" which focuses on Online Collaboration Suites for SMBs) Collaboration is probably the only activity that everyone in every company engages in every day. Whether a CEO or new hire, an accountant or a construction worker, everyone needs to share and manage information, ideas, resources, and connections to get their job...
What is Mobile Commerce, and Why Should You Care?
(Originally published September 13, 2010 in Small Business Computing) What is Mobile Commerce? Mobile commerce (also known as mobile ecommerce, m-commerce and other variations) consists of two primary components. The first is the ability ...
WITI Summit: Shining the Spotlight on Women in Technology
Earlier this week, I had the opportunity to attend my first WITI Women and Technology Summit (#witisummit), held this year in San Jose—and was truly impressed and inspired by this conference. If you’re not familiar with WITI (Women In Technology International), the organization was launched 21 y...
Dimdim–A Bright Light In the Web Conferencing Market
With the recession stubbornly lingering, many small and medium businesses (SMBs) are still pinching pennies and looking to trim expenses. Dimdim, which provides free Web conferencing for up to 20 users, and charges just $25 per month for Dimdim Pro (which supports unlimited meetings for up to 50 users) gives SMBs a way to eliminate or cut Web conferencing cos...