Author: Sanjeev Aggarwal

Managed Services: Dell’s Next Disruption?

What do you get when you combine an industrial-strength managed services platform, a software-as-a-service (SaaS) desktop management solution, and a hardware vendor that transformed the PC and server industries with its direct, Internet sales model? The answer is Dell’s ProManage Managed Services, which is built on Dell’s ...

Will CPAs Bring the Cloud to Earth for SMBs?

Just last week, I blogged about how some IT pundits and vendors are falling into the trap of turning the cloud into yet another confusing and over-hyped industry buzzword, and the need to bring cloud conversations down to earth for small and medium business (SMB) customers. A couple of days after I wrote this post, I had a briefing with Intacct, the American Institute of Certified Public Acco...

CitrixOnline #GoToMeeting is the leading Web Conferencing and Collaboration solution for Small Businesses

In a recent Twitter Tweetchat discussion hosted by @sbbuss, majority of the small businesses mentioned #GoToMeeting as their solution of choice for Web Conferencing and Collaboration. The web conferencing software and services market is becoming highly competitive, lead by the presence of a few major brands and a plethora of small vendor. Web conferenci...

Six Signs that It’s Time to Bring Your Cloud Speak Down to Earth

I know its hard to believe, but industry insiders often make and drink too much of their own Kool-Aid! Unfortunately, this seems to be happening all too frequently with cloud computing, the latest in a long line of our industry’s over-hyped buzzwords. Here’s how to tell if you need to come back down earth when communicating about "t...

Can Cloud Computing and Managed Services Resolve the Telecom Crisis?

The telecom dilemma is not new, the failure of telecom network service providers to leave their legacy technologies and embrace the all-IP world has not materialized as anticipated, especially in helping them generate significant revenues. They are still dependent on a handful of commodity services, even when one considers their cellular operation...

BroadSoft now supporting Hosted Video Unified Communications creating new revenue opportunities for Service Provider partners

BroadSoft, the leading provider of hosted PBX platform, VoIP services and unified communications solutions is now supporting video communication solutions from the leading video communications vendors - Tandberg,

Why are SMBs and Mid-Market Enterprises interested in Cloud Computing?

As SMBs and mid-market enterprises are looking at their IT budget and face the realities to cut them, they look at what is discretionary and what can be supported through innovative IT strategies. However, at the same time they need to adopt new technology solutions that will make them more competitive in the current economic environment and prepa...

Tweeting Practices that Drive Me Crazy (in no particular order)

Don't get me wrong. I think Twitter can be extremely effective as a business social networking tool.  Tweets that raise a thought-provoking question, point to useful information, rally for a cause or introduce a new idea or issue are all good! And it's fine when people share interesting or funny things that happen to them throughout the day.

Meet MrTed

Those of you that follow me on Twitter and read some of the reports I’ve written over the years know I’m very interested free software-as-service (SaaS) offerings, and how companies that take this approach plan to monetize their free services. Last week, I had a briefing with Jerome Ternynck, the CEO of MrTed, which has be...

What is Cloud Computing — and Why Should You Care?

March 11, 2009 By Laurie McCabe Technology insiders tend to throw around technical terms and business jargon, assuming people outside the industry understand what it all means. By its nature, technology vocabulary is often confusing and complicated, and insiders often add to the confusion by over-complicating things. To help add a sense o...