What are Managed Services, and Why Should You Care?

(Originally published in Small Business Computing, September 25, 2009) Technology insiders tend to throw around technical terms and business jargon, assuming people outside the industry understand what it all means. By its nature, technology vocabulary is often confusing and complicated, and insiders often add...

SMB/Mid-Market Key IT Initiatives in the Current Market Environment

Recently (December'08), I had the opportunity to participate in a CFO/CIO panel with participants from New England SMB/mid-market businesses, organized by Managed Technology Partners. The topic of the panel discussion was 'What key IT initiatives that are still being considered and issues to be consi...