In today’s economic environment, financial agility isn’t a luxury—it’s a necessity. Small and medium businesses (SMBs) are navigating high inflation, recession worries, talent shortages, and cybersecurity threats, all while striving to grow revenue and build financial resilience. So how are they doing it? The newly released 2025 State of Financial Automation report, produced by BILL […]
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The Road Ahead: Acumatica’s Vision for SMB Growth and Innovation
“Building the Future of Business, Together” was the theme of this year’s Acumatica Summit in Las Vegas last week. The event was Acumatica’s largest Summit ever, with over 3,500 attendees and 90-plus breakout sessions. CEO John Case and Acumatica executives discussed Acumatica’s strategy for 2025, how its cloud-based ERP platform helps small and medium businesses […]
Spotlight: How Zoho is Doubling Down on Privacy and Security
At the Zoholics 2024 customer conference held in June, SMB Group met with Zoho execs to learn more about news and directions unveiled at the event. Announcements included updates and new products across its CRM and collaboration solutions, security stack enhancements, and new developer tools and services. In this video, Chandramouli Durai, who heads up […]
Desk.com: Playing a Leading Role in Saleforce’s SMB Story
If you believe, as I do, that customer service and support are becoming the ultimate differentiator, baking opportunity management into the core Desk.com service offering makes sense.
Does Salesforce’s Refreshed SMB Strategy Add Up?
Salesforce hosted its second annual Analyst Summit last week. This year’s format was much more engaging and interactive format than last year, sparking lots of interesting questions and discussions among analysts and the Sal...
My Top Posts From 2015
Seems like we blinked and its already 2016! I hope your New Year is off to a great start. Here are my most popular blogs from 2015. Thank you again for reading and commenting on them. And please let m...
The Cloud: Mother of Re-invention for IBM
As a 104-year old company, IBM has undergone many makeovers over the years to tack to the ever-changing winds of the technology industry and the mar...
SMB Group Top 10 SMB Technology Trends for 2015
(Originally published on the SMB Group website and available here in .pdf format). Here are SMB Group’s Top 10 SMB Technology Trends for 2015! A more detailed description of each follows below. (Note: SMB Group is the s...
A New Cloud Formation: Dell Cloud Marketplace
This is part one of a two-part blog series discussing Dell's strategy to help SMBs better capitalize on technology. This first post provides perspectives from Dell World 2014. The second post, Dell's Strategy to Provide Game Changing Technologies to SMBs, provides a detailed glimpse into Dell's approach in the SMB market.
Sneak Peak at Dell World’s SMB Focus
Recently, I had a chance to talk to Mark Horan, Vice President/General Manager at Dell to learn about what Dell World has to offer for SMBs....