Online File Sharing and Collaboration: The SMB Market Opportunity


Analysts: Sanjeev Aggarwal, Laurie McCabe
May 2014

Online file sharing and collaboration (OFSC) vendors provide organizations with a cloud-based infrastructure and software application platform that enable organizations to:

  • Store and synchronize files from multiple endpoints using a cloud service
  • Upload, manage and distribute content files
  • Share files from multiple endpoints (e.g., desktops, laptops, smartphones, tablets)
  • Share files among various applications on a given device
  • Share files and collaborate with colleagues within the company as well as partners and customers outside the company


Small and medium businesses (SMBs) are rapidly adopting OFSC solutions to give employees powerful and capable collaboration solutions without the hassles of traditional on-premises collaboration and file sharing alternatives. However, since the functionality of different vendor OFSC offerings varies significantly, SMBs should thoroughly examine their options to see which solutions are best suited to their current and future needs.

This report examines the key drivers prompting SMBs to adopt cloud-based OFSC solutions; provides market opportunity and revenue forecast from 2014-2020 for these solutions; and detailed information about the top OFSC vendors in the SMB market. The report concludes with our recommendations for both vendors that offer OFSC solutions, and for SMB customers that are evaluating them.

Table of Contents:
Section 1: Market Definition and Drivers
Section 2: 2014–2020 U.S. Market Opportunity, Size and Forecast
Section 3: SMB Current and Future Adoption Trends
Section 4: SMB Industry Adoption Trends
Section 5: The Online File Sharing and Collaboration Vendor Landscape
Section 6: SMB Challenges with OFSC Solutions
Section 7: Recommendations for OFSC Vendors
Section 8: Recommendations for SMBs
Section 9: Summary and SMB Group Perspective
Section 10: Vendors Included in This Study
Key Vendor Differentiators

Detailed Vendor Profiles: AirWatch Secure Content Locker, Box, Citrix ShareFile, Dropbox, Egnyte, Google Drive, Hightail, IBM Connections, Microsoft OneDrive, Salesforce Files

Number of pages: 70, Number of figures: 8

Price: $5,000 U.S. (for internal use only at your company).

Buy this report now $5,000.00

To order this report, please contact: Lisa Lincoln, Director, Client Services & Business Development 508.734.5658, 

To get more information on this study, please fill in a form by clicking orange “Learn More” button above.