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SMB Webinar: COVID

Trends to Help You Elevate Customer Support in 2021

Trends to Help You Elevate Customer Support in 2021, sponsored by Salesforce

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Rebuilding and growing revenue during tough times

Click the image above to tune into Laurie McCabe's discussion with Karl Alexander from Zoho One and customer Crown Bees: ...

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Digital Transformation: More Important Now Than Ever

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SMB Group Blog

SMBs and AI: Embracing the Future of Smart Business November 27, 2023 lauriemccabe
Back to the Future: Current HR Strategies to Future-proof Small Businesses October 16, 2023 lauriemccabe
AI For SMBs: Interest, Exploration and Considerations September 25, 2023 lauriemccabe
HubSpot’s AI Vision: Transforming Customer Connections September 12, 2023 lauriemccabe
New SMB Group eBook Examines SMB Trust, Readiness and Safeguards September 7, 2023 lauriemccabe
Unlocking Small Business Success with CRM: Zoho’s 2023 State of Customer Operations for U.S. Small Businesses Report September 6, 2023 lauriemccabe
Unveiling the Future: New eBook Explores the Impact of AI on Small and Medium Businesses August 30, 2023 lauriemccabe

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About SMB Group

SMB Group is a technology industry research, analysis and consulting firm focused on technology adoption and trends in the small and medium business (SMB) market. Founded in 2008, SMB Group is recognized for thought leadership, research and expertise in the highly fragmented “SMB market” —which is composed of many smaller, more discrete markets.
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