Salesforce’s SMB strategy has evolved steadily over the past three years. The company’s 2025 announcements, including enhancements to Starter Suite and Pro Suite, and the introduction of Free Suite are the latest stages in a multi-year effort to simplify adoption, embed AI into daily workflows, and create a clearer on-ramp for small and medium businesses […]
Category: Slack
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Dreamforce 2025: Salesforce’s Agentic AI Vision
I recently attended Dreamforce 2025, where Salesforce showcased its ambitious AI vision for the “agentic enterprise.” This strategy is built on technology embedded in its new Agentforce 360 platform; on Slack as the interface to agentic AI; and on a more flexible agent pricing model to help bring Agentforce to market. The company is clearly […]