Looking at the Big Picture for SMB Sales and Marketing: revenue + associates

June 27th, 2014

Laurie: Hi, this is Laurie McCabe from the SMB Group. Today I’m talking to Louis Gudema, president of revenue + associates, which helps companies generate more revenue through measureable sales and marketing improvements. So Louis, I’ve known you for a while … Continue reading

Five Things SAP Needs To Do To Make “Simple” Real

June 17th, 2014

There’s probably nothing harder for a business to accomplish than these two things: 1) make the complex simple; and 2) change market perceptions. But, at SAP’s recent SAPPHIRE NOW 2014 user event, SAP CEO Bill McDermott and other SAP executives … Continue reading

Nine Signs Michael Dell Will Be the Comeback Kid

June 10th, 2014

A couple of weeks ago, I had the opportunity to go to Dell’s annual analyst conference (DAAC), an event I’ve attended for many years. The big difference this year, of course, is that this is the first DAAC since Michael … Continue reading

SuiteWorld 2014: NetSuite Hits Its Stride

May 28th, 2014

I recently had the opportunity to attend SuiteWorld 2014, NetSuite’s annual user conference—along with about 6,500 attendees including customers, partners, journalists and analysts. The event provided us with a good mixture of history, progress, new announcements, and future directions. Memory … Continue reading

Why Vendor Definitions of SMB Size Matter

May 5th, 2014

The SMB “market” actually represents a very diverse, fragmented collection of businesses—from solopreneurs running home-based lifestyle businesses, to mom-and-pop shops, to fast-growth startups, to midmarket firms who’ve been in business 30-plus years—as well many more permutations and combinations. While all sorts … Continue reading

Six Inspirations for Small Businesses From ICON14

April 28th, 2014

Entrepreneurs have always been a rare breed. And, as the U.S. employment rate has improved, the overall rate of business creation has fallen from 0.30 percent in 2012 to 0.28 percent in 2013, according to the annual Kaufman Index of … Continue reading

VerticalResponse: Taking the Guesswork Out of Email Marketing and Social Media for Small Businesses

April 14th, 2014

Laurie: Hi, this is Laurie McCabe from the SMB Group, and today I’m talking to Janine Popick, CEO at VerticalResponse. VerticalResponse helps small businesses grow with email and social marketing tools, and recently Vertical Response introduced a new version of … Continue reading

SAP’s Big Bet on SMBs—With a Fast Growth, Millenial Twist

March 21st, 2014

Earlier this week, I had the opportunity to meet with Kevin Gilroy, SAP’s Senior VP and GM for Global Small and Midsize Enterprise Segment & Indirect Channels to hear about SAP’s plans to go big in the small and medium … Continue reading

SMB Technology: Mind, Matter, Money–and the Cloud

March 17th, 2014

SMB Group recently wrapped up our 2014 Small and Medium Business Routes to Market Study, in which we looked how U.S. SMB (small businesses are defined as those with 1-99 employees, medium businesses as those with 100-999 employees) technology adoption and … Continue reading

Cloud Is The New Normal for SMBs—But Integration Isn’t

March 7th, 2014

SMB Group recently wrapped up our “2014 Small and Medium Business Routes to Market Study,” in which we looked how U.S. SMB technology adoption and the buying cycle in ten key solution areas, as shown below. Business Application Solutions IT … Continue reading