Sage Summit 2013: That Was Then, This Is Now

August 8th, 2013

I’m a bit behind in getting my wrap up and thoughts on Sage Summit–Sage’s annual event for business partners and customers–together. But better late than never! As you can see in the related links at the end of this post, … Continue reading

6 Tips to Maximize Twitter Event Hashtags

August 31st, 2011

Originally published in Small Business Computing, 8-29-11. Recently, a client asked me for some tips about how to get the maximum mileage out of Twitter event hashtags. Creating Twitter hashtags for your business events is a great way to multiply … Continue reading

What is Mobile Commerce, and Why Should You Care?

September 20th, 2010

(Originally published September 13, 2010 in Small Business Computing) What is Mobile Commerce? Mobile commerce (also known as mobile ecommerce, m-commerce and other variations) consists of two primary components. The first is the ability to use a wireless phone or … Continue reading

What is an Online Collaboration Suite, and Why Should You Care?

July 7th, 2010

(Originally published on June 30, 2010 in Small Business Computing) What is an Online Collaboration Suite? An online collaboration suite provides businesses with an integrated set of tools that span a range of collaboration needs. While not every collaboration suite … Continue reading

What Is an App Store, and Why Should You Care?

April 12th, 2010

(Originally published on April 8, 2010, in Small Business Computing) An app store can offer a lot more than just mobile apps. Essentially, it is a Web site that aggregates software solutions for business or personal use. App stores, also … Continue reading

What is Social Media Management, and Why Should You Care?

March 8th, 2010

(Originally published on March 4, 2010, in Small Business Computing) What is Social Media Management? As described in the column “What is Social Networking, and Why Should You Care?” Internet-based social media make it easier for people to listen, interact, … Continue reading

2010 Top 10 SMB Technology Market Predictions

December 14th, 2009

Fellow SMB analyst Sanjeev Aggarwal and I have teamed up to bring you our top ten technology related predictions-plus three bonus predictions–for the SMB (companies with 1-1000 employees) market for 2010. Details for each prediction follow the list below. Remember … Continue reading

What is SEM, and Why Should You Care?

December 9th, 2009

(Originally published in Small Business Computing, November 30, 2009) Technology insiders tend to throw around technical terms and business jargon, assuming people outside the industry understand what it all means. By its nature, technology vocabulary is often confusing and complicated, … Continue reading

What is Unified Communications, and Why Should You Care?

August 6th, 2009

(Originally published in Small Business Computing, July 27, 2009) Technology insiders tend to throw around technical terms and business jargon, assuming people outside the industry understand what it all means. By its nature, technology vocabulary is often confusing and complicated, … Continue reading