Missed Sales Machine? Attend the Encore Presentation!

June 27th, 2016

I had an amazing time attending and being a panelist at #SalesMachine in NYC a couple of weeks ago. Maybe the best line up of inspiration, motivation and education I’ve seen at one event! Plus, there were so many great … Continue reading

Does Salesforce’s Refreshed SMB Strategy Add Up?

January 19th, 2016

Salesforce hosted its second annual Analyst Summit last week. This year’s format was much more engaging and interactive format than last year, sparking lots of interesting questions and discussions among analysts and the Salesforce team. At a high level, Salesforce’s … Continue reading

Sage’s Everest: Building Mind and Market Share With A New Generation of SMBs

August 4th, 2015

At last week’s Sage Summit, one of the featured speakers was renowned British explorer, entrepreneur and adventurer Justin Packshaw. Among other achievements, Packshaw spoke about the challenges he and his team of 10 climbers faced to successfully reach—and then descend—the … Continue reading

The Cloud Comes Full Circle: Sage and Salesforce Team Up For Sage Life

May 13th, 2015

The partnership brings together opposite ends of the software universe. It pairs Salesforce, pioneer and poster child for the cloud, with Sage, which has arguably been one of the slowest software vendors to embrace cloud computing. Continue reading

California Dreaming? Salesforce’s Dreamforce SMB Story  

October 22nd, 2014

This is part one of a two-part blog series discussing Salesforce.com’s strategy to help SMBs better capitalize on technology. This first post provides perspectives from several Salesforce SMB customers on how they are rethinking their business models and using technology … Continue reading

Salesforce’s Strategy to Bring Game Changing Technologies to SMBs

October 22nd, 2014

This is part two of a two-part blog series discussing Salesforce.com’s strategy to help SMBs better capitalize on technology. Part One, California Dreaming? Salesforce’s Dreamforce SMB Story, provides perspectives from several Salesforce SMB customers. This second post, which is excerpted … Continue reading

Is Salesforce.com Outgrowing SMBs?

September 7th, 2011

Salesforce.com’s Marc Benioff is a great visionary with a big appetite for change. From packaged software to the cloud, from CRM to platform-as-a-service, he’s painted a color by number picture for businesses to emulate. But does his latest work, “the … Continue reading

Reflections on Dreamforce 2011: Now the Cloud Can Ride the Waves

September 6th, 2011

This year, Salesforce.com’s Dreamforce event–with a record-setting 45,000 attendees–got me thinking about the early days before the cloud was the cloud, how far its come, and how perfectly poised it is to ride the waves now driving technology adoption–mobile and … Continue reading

Intuit and Salesforce Partner Up: Who’s the Big Winner?

April 4th, 2011

Last week, Intuit and Salesforce.com announced that they would partner to integrate Intuit QuickBooks and QuickBooks Online small business accounting software with Salesforce’s small business CRM editions (Contact Manager, Group and Professional). Under the terms of the deal, Intuit will … Continue reading

Salesforce’s Dimdim Acquisition–Adding to a String of Collaboration Pearls

March 16th, 2011

The SMB Group has followed (and used!) Dimdim, which has provided innovative, easy to use Web conferencing services in a freemium model with very liberal terms of use, for a couple of years. In January, Salesforce.com acquired Dimdim for $31 … Continue reading