New Patterns Emerge: IBM PureApplication Service Takes to the Cloud

March 4th, 2014

Earlier this week, I attended IBM Pulse along with a crowd of about 11,000 other customer, partner, press, influencer and analyst attendees. Historically, Pulse has been the IBM event that focuses on service management and infrastructure. This year, the vendor … Continue reading

Sometimes, the Hardest Part Is Making It Simple: IBM’s New Midmarket GM in the SMB Spotlight

October 30th, 2013

Laurie: Hi, this is Laurie McCabe from the SMB Group, and John Mason, IBM’s new General Manager and VP for Midmarket, is back with me in the SMB Spotlight. John is with me for a second discussion about IBM developments … Continue reading

SMB Spotlight: IBM’s New Midmarket GM Talks About the SoftLayer Acquisition

October 23rd, 2013

Laurie:  Hi, this Laurie McCabe from the SMB Group, and in today’s SMB Spotlight I’m speaking with John Mason, who is IBM’s new General Manager and VP for Midmarket. Hi John. Thanks for joining me on this two-part discussion about … Continue reading

MSP Cloud Challenges in the Midmarket–and How IBM Helps Meet Them

November 1st, 2012

In my recent post, A View From the MSP Trenches: Cloud Opportunities in the Midmarket, I examined how MSPs see the midmarket opportunity shaping up, and why they are partnering with IBM to capitalize on these opportunities. I discussed how MSPs … Continue reading

MSP Cloud Challenges in the Midmarket–and How IBM Helps Meet Them

November 1st, 2012

In my recent post, A View From the MSP Trenches: Cloud Opportunities in the Midmarket, I examined how MSPs see the midmarket opportunity shaping up, and why they are partnering with IBM to capitalize on these opportunities. I discussed how MSPs … Continue reading

A View From the MSP Trenches: Cloud Opportunities in the Midmarket

October 10th, 2012

As discussed in my blog, IBM’s Managed Service Provider Initiatives for Midmarket: An Interview with Mike McClurg, IBM views MSPs as an increasingly critical channel for delivering cloud-based technology solutions to midmarket companies. Just a few days after I posted this … Continue reading

IBM’s Managed Service Provider Initiatives for Midmarket: An Interview with Mike McClurg

September 20th, 2012

Here’s an edited transcript of my interview with Mike McClurg, VP of Global Midmarket Sales for IBM. [If you’d like to listen to the recorded podcast, click on the orange circle below]. Laurie: Mike, thanks so much for joining us … Continue reading

The Technology—Performance Connection for Midmarket Businesses

September 10th, 2012

In today’s always-on, hyper-connected world, technology has become a critical lynchpin for business success. Increasingly, businesses of all sizes view technology as an essential to improving customer engagement, raising employee productivity, and creating innovation and differentiation—all vital ingredients for building … Continue reading

What is Systems Management, and Why Should You Care?

April 11th, 2011

(Originally published March 23, 2011 in Small Business Computing) What is Systems Management? Systems management is an umbrella term that refers to the centralized management of a company’s information technology assets, and it’s one that encompasses many different tasks required … Continue reading

IBM Dynamic Infrastructure Announcement and the Mid-Market Enterprise

February 6th, 2009

With today’s ‘Dynamic Infrastructure’ initiative announcement, IBM is positioning itself as a holistic technology solution and service provider and partner. It combines all the element of separate cloud delivered services (cloud based, managed, and on-premise) and also traditional on-premise hardware, … Continue reading