Smarter Commerce for the Midmarket: An Interview with IBM’s Ron Kline

November 13th, 2011

Here’s an edited transcript of the podcast series that Brent Leary of CRM Essentials and Sanjeev Aggarwal, of SMB Group recorded with Ron Kline, director of marketing for IBM’s midmarket division, about IBM’s Smarter Commerce solutions for SMBs. If you’d … Continue reading

Small Businesses Want to Go Mobile–But Need Less Expensive Data Plans

December 20th, 2010

We just published our latest SMB Group survey study, “2010 Small and Medium Businesses Mobile Solutions Study,” which reveals that although just a small percentage of U.S. small and medium businesses (SMBs) currently use mobile applications, they are revving up … Continue reading

Top Takeaways from IBM’s General Business Influencer Summit

November 11th, 2009

Last week, I attended IBM’s General Business (GB) Influencer Summit for analysts covering the mid-market (companies with 100 to 1000 employees and larger enterprises that are not currently spending a lot with IBM, sometimes termed “white space” accounts). I’ve attended … Continue reading

Prognosis on SAP’s Business ByDesign – SaaS based ERP solution for the core mid-market

July 31st, 2009

I came across a good analysis on some aspects of SaaS vs. on-premise vendors and solutions in the smoothspan post Why Do SaaS Companies Lose Money Hand Over Fist? After reading through the post and various responses, I have some comments … Continue reading

Why are SMBs and Mid-Market Enterprises interested in Cloud Computing?

March 19th, 2009

As SMBs and mid-market enterprises are looking at their IT budget and face the realities to cut them, they look at what is discretionary and what can be supported through innovative IT strategies. However, at the same time they need … Continue reading

Cloud Computing and Managed Services Opportunity – Is it the Large Enterprises or SMB/Mid-Market Enterprises?

February 23rd, 2009

The convergence of web delivered IT services – Cloud Computing, Infrastructure-as-a-Service, Hosted Applications, Software-as-a-Service, Virtualization – will continue to redefine and add value to the SMB/mid-market IT services landscape, especially in the current economic climate. Our outlook calls for rapid … Continue reading

IBM Dynamic Infrastructure Announcement and the Mid-Market Enterprise

February 6th, 2009

With today’s ‘Dynamic Infrastructure’ initiative announcement, IBM is positioning itself as a holistic technology solution and service provider and partner. It combines all the element of separate cloud delivered services (cloud based, managed, and on-premise) and also traditional on-premise hardware, … Continue reading

SMB’s turning to Conferencing Solutions in tough economic times

February 4th, 2009

In today’s tough economic times, driven by higher travel costs, staff reduction, and tight credit – SMB are turning to solutions that will reduce costs and provide clearly identifiable short-term ROI. In the past year, conferencing solutions service providers that … Continue reading

SMB/Mid-Market Key IT Initiatives in the Current Market Environment

January 30th, 2009

Recently (December’08), I had the opportunity to participate in a CFO/CIO panel with participants from New England SMB/mid-market businesses, organized by Managed Technology Partners. The topic of the panel discussion was ‘What key IT initiatives that are still being considered … Continue reading