Report Card: 2012 Top 10 SMB Technology Market Predictions

November 27th, 2012

–by Laurie McCabe and Sanjeev Aggarwal, SMB Group Before developing our 2013 predictions, we wanted to assess how we did on our 2012 Top 10 SMB Technology Predictions. Here’s our take–please let us know what grades you would have given … Continue reading

Salesforce’s Dimdim Acquisition–Adding to a String of Collaboration Pearls

March 16th, 2011

The SMB Group has followed (and used!) Dimdim, which has provided innovative, easy to use Web conferencing services in a freemium model with very liberal terms of use, for a couple of years. In January, acquired Dimdim for $31 … Continue reading

Small Businesses Want to Go Mobile–But Need Less Expensive Data Plans

December 20th, 2010

We just published our latest SMB Group survey study, “2010 Small and Medium Businesses Mobile Solutions Study,” which reveals that although just a small percentage of U.S. small and medium businesses (SMBs) currently use mobile applications, they are revving up … Continue reading

What is Social Networking, and Why Should You Care?

August 6th, 2009

(Originally published in Small Business Computing, April 7, 2009) Technology insiders tend to throw around technical terms and business jargon, assuming people outside the industry understand what it all means. By its nature, technology vocabulary is often confusing and complicated, and … Continue reading

Six Signs that It’s Time to Bring Your Cloud Speak Down to Earth

March 30th, 2009

I know its hard to believe, but industry insiders often make and drink too much of their own Kool-Aid! Unfortunately, this seems to be happening all too frequently with cloud computing, the latest in a long line of our industry’s … Continue reading

Reading the Top Trends Barometer at the 2009 Small Business Summit

February 4th, 2009

Just got back from Small Business Summit 2009—an awesome event put on by Ramon Ray ( and Marian Banker ( ) at the Digital Sandbox in New York City. Turn out for the Summit was terrific, and attendees were treated to … Continue reading

2009 Small Business Trends: No Longer Business as Usual

January 28th, 2009

In 2009, it’s no longer business as usual. The sharp economic decline has led many small companies to slash operating costs and cut staff to the bone. In the wake of small businesses’ initial shock and awe, uncertainty has become … Continue reading